WEBVTT 1 00:05:11.920 --> 00:05:15.690 Lauren Seney (Index Data): So I've got that it's one after, so why don't we go ahead… 2 00:05:15.690 --> 00:05:16.469 Dan Lipcan (he/him): Is it me? 3 00:05:17.170 --> 00:05:21.619 Lauren Seney (Index Data): It's, it's either way, I was gonna say we can go ahead and get started. 4 00:05:22.110 --> 00:05:25.760 Lauren Seney (Index Data): Oh, yeah, if… can anybody else hear me? 5 00:05:29.180 --> 00:05:30.239 Kathleen Haley (AAS): I can hear you. 6 00:05:36.230 --> 00:05:40.599 Lauren Seney (Index Data): Well, while Dan is troubleshooting his audio, 7 00:05:40.810 --> 00:05:54.650 Lauren Seney (Index Data): I'm just gonna jump in on the first couple of announcements. First one is just a reminder, if you are interested in proposing something for WolfCon, the deadline is next week, on the 25th. 8 00:05:55.790 --> 00:06:04.939 Lauren Seney (Index Data): Happy to provide feedback if anybody is, brainstorming something and would like some feedback. 9 00:06:06.670 --> 00:06:10.610 Lauren Seney (Index Data): And then the other topic here, just for 10 00:06:11.400 --> 00:06:21.519 Lauren Seney (Index Data): announcements is kind of looking forward to April, and what we might like to discuss in our April meeting. 11 00:06:22.790 --> 00:06:24.359 Lauren Seney (Index Data): Dan, do you have audio now? 12 00:06:24.360 --> 00:06:25.630 Dan Lipcan (he/him): Yep, sorry, got it. 13 00:06:25.630 --> 00:06:27.220 Lauren Seney (Index Data): Awesome. Okay. 14 00:06:29.100 --> 00:06:37.450 Lauren Seney (Index Data): We don't have to decide this right now, but obviously we need to decide this sometime in the next 4 weeks or so, for what we might like to jump into. 15 00:06:37.450 --> 00:06:49.720 Lauren Seney (Index Data): for our April discussion topic, so if you have any strong feelings about what we should be talking about, then please feel free to voice an opinion, or stick something in chat, or 16 00:06:49.720 --> 00:06:52.739 Lauren Seney (Index Data): put a vote on Slack for what we should talk about. 17 00:06:52.760 --> 00:06:54.630 Lauren Seney (Index Data): But I think we do have… 18 00:06:54.790 --> 00:06:58.330 Lauren Seney (Index Data): Fair amount to kind of work through agenda-wise. 19 00:06:59.340 --> 00:07:04.850 Lauren Seney (Index Data): on today's topic, so we'll go ahead and hand it over to Dan to talk about circulation. 20 00:07:05.260 --> 00:07:06.510 Dan Lipcan (he/him): Great. Hi, everybody. 21 00:07:07.390 --> 00:07:09.500 Dan Lipcan (he/him): Glad to be able to hear you. 22 00:07:10.150 --> 00:07:12.799 Dan Lipcan (he/him): And, it's good to see you all again. 23 00:07:13.440 --> 00:07:18.319 Dan Lipcan (he/him): So, I, you know, I was interested in, in, talking through. 24 00:07:18.790 --> 00:07:26.840 Dan Lipcan (he/him): Some, or asking you some questions about circulating your materials, in a closed-stack collection. 25 00:07:27.200 --> 00:07:33.879 Dan Lipcan (he/him): And as you can see there on the agenda there, there are a few bullet points, 26 00:07:35.760 --> 00:07:41.090 Dan Lipcan (he/him): I think I'm curious to hear how folks address the user account creation process. 27 00:07:41.280 --> 00:07:48.820 Dan Lipcan (he/him): As, you know, we have… we have a sign-in link on our ViewFind instance, and then… 28 00:07:49.020 --> 00:07:55.070 Dan Lipcan (he/him): You know, if folks don't already have an account, there's a link for folks to register. 29 00:07:55.310 --> 00:08:04.979 Dan Lipcan (he/him): they fill out a, essentially, a Google form, which drops into a spreadsheet, and then our staff create accounts for folks, and then communicate back to them. 30 00:08:05.280 --> 00:08:10.229 Dan Lipcan (he/him): with, their login information. So, I'm just curious to hear… 31 00:08:10.400 --> 00:08:15.080 Dan Lipcan (he/him): How other folks handle that, because that is a significant… 32 00:08:15.830 --> 00:08:19.260 Dan Lipcan (he/him): Block for us, and something we really have to stay on top of, right? 33 00:08:27.550 --> 00:08:38.440 Sarah Lewis: I just have a question, Dan, and I'm sorry I didn't introduce myself last week. I'm Sarah Lewis, I work with Corey, at Winther Library, and I'm the, Collections Management Librarian. 34 00:08:39.200 --> 00:08:42.919 Sarah Lewis: For… when you talk about user accounts, are these… 35 00:08:43.299 --> 00:08:49.340 Sarah Lewis: People related to where you work, or just anybody in general that you're making accounts for? 36 00:08:49.680 --> 00:09:03.959 Dan Lipcan (he/him): Oh, sorry, yeah, so this is… these would be, you know, researcher accounts, or public accounts, right? Not, not necessarily… not staff accounts that would work on the back end of Folio, but instead folks that would be placing requests, and we would be serving in the reading room. 37 00:09:06.880 --> 00:09:08.700 Sarah Lewis: Since I'm already speaking. 38 00:09:08.870 --> 00:09:18.589 Sarah Lewis: Winifer does not… allow outside… so, the people we allow to have accounts are staff, students, and… 39 00:09:18.730 --> 00:09:23.920 Sarah Lewis: Research fellows, also volunteers, so anybody outside of that 40 00:09:24.770 --> 00:09:32.200 Sarah Lewis: doesn't get an account, because you require a badge. So our badges act as, like, a form of a library card. 41 00:09:33.050 --> 00:09:37.519 Sarah Lewis: What we do is kind of old school, but you just email us. 42 00:09:37.800 --> 00:09:42.459 Sarah Lewis: And then we create a, a document, a Word document. 43 00:09:42.660 --> 00:09:52.680 Sarah Lewis: for the individual, where we will, for the fiscal year, just put down what they're requesting from Special Collections, and then we add it to… 44 00:09:52.910 --> 00:09:56.419 Sarah Lewis: Because we are a very small staff, and we don't get as many 45 00:09:56.590 --> 00:10:04.170 Sarah Lewis: researchers as probably other places do, so we can do what we are doing currently. And then we just have a calendar 46 00:10:04.440 --> 00:10:11.940 Sarah Lewis: That says, oh, such and such person's coming on this day, this day, and this day. And then we look at their doc sheet, and then we do the poll for the day. 47 00:10:12.150 --> 00:10:18.919 Sarah Lewis: Within the stacks, we do have a poll system that happens, so we use, call cards 48 00:10:19.390 --> 00:10:22.010 Sarah Lewis: Which are, like, these things right here. 49 00:10:22.960 --> 00:10:27.330 Sarah Lewis: And that's what we put the information on that we need to pull, and then 50 00:10:27.700 --> 00:10:34.500 Sarah Lewis: Depending on which stack level you're in, like manuscripts, you can either… you put it inside of a, 51 00:10:34.750 --> 00:10:47.709 Sarah Lewis: in, like, call number order, but in Rare, you put it on the shelf to replace where the book is, and that's basically what we do. There are no restrictions on requests, essentially. 52 00:10:47.880 --> 00:10:55.730 Sarah Lewis: Unless you're asking for a collection that has 30 boxes. We do put a limit on how many things people can. 53 00:10:55.900 --> 00:11:06.520 Sarah Lewis: get in one… in one go, so whatever fits on a cart is what you get, and it's usually around, like, 15 to 18 boxes, if it's a dock box size. 54 00:11:08.050 --> 00:11:09.809 Sarah Lewis: I can talk about reshelving. 55 00:11:09.930 --> 00:11:22.290 Sarah Lewis: Reshelving is just done by all the staff members. I generally am on reshelve duty for every week, and then staff members will sign up as well, and then we just shelve throughout all the collections. 56 00:11:23.120 --> 00:11:27.060 Sarah Lewis: Is there anything you want to add, Corey? Did I forget something? 57 00:11:31.040 --> 00:11:39.240 Kori Newboles: We don't think so, but yeah, we're not currently… we haven't, leveraged any kind of management in Folio so far. 58 00:11:42.370 --> 00:11:43.460 Dan Lipcan (he/him): Great, thanks. 59 00:11:43.460 --> 00:11:46.929 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Yeah, I will say we do… we do something somewhat similar. 60 00:11:46.970 --> 00:12:00.950 Rylyn Monahan (she/her) - Philadelphia Museum of Art: In that we don't create researcher accounts, anymore. Our library is no longer open to the public. I think it was slightly different a few years back. But essentially, they'll email us, just like Sarah said, at the library at 61 00:12:00.950 --> 00:12:18.789 Rylyn Monahan (she/her) - Philadelphia Museum of Art: And then, mostly it's our director that facilitates those reading room appointments, so she will page the item with a note saying that it's for a reading room appointment, and then it'll be paged by either me or Natalie, mostly Natalie, and then we'll bring it up to Bree's office, and so then the 62 00:12:18.790 --> 00:12:31.580 Rylyn Monahan (she/her) - Philadelphia Museum of Art: if she handles the reading room appointment, if I handle it, it's already there, and then we'll just put it ready to go to be reshelved. That generally also only works because we have very few, researchers per week. 63 00:12:32.300 --> 00:12:41.779 Rylyn Monahan (she/her) - Philadelphia Museum of Art: That are doing any kind of work, and it works because we have a little cabinet that's locked up here so we can put rare materials, and make sure that we're keeping those safe. 64 00:12:57.900 --> 00:13:02.859 Natalie Koziar: I'll add on to what Rylan said about, what we do at the PMA. 65 00:13:04.770 --> 00:13:11.159 Natalie Koziar: I believe in the past, we… I don't know, so, like, since moving to Folio, I don't know how they did 66 00:13:11.700 --> 00:13:19.280 Natalie Koziar: Account creation, because our institution used to be open to the public, and we did create library accounts 67 00:13:19.550 --> 00:13:38.340 Natalie Koziar: for external patrons, so I'm not entirely sure what they did in the past, if it was just someone came up into the reading room when it was manned by staff, and then they just manually created an account, or how… if they just got requests over 68 00:13:38.630 --> 00:13:47.729 Natalie Koziar: email, and then create an account that way. I'm not… I'm not too sure. So, I think there are questions about if our reading room becomes… 69 00:13:48.910 --> 00:13:56.390 Natalie Koziar: open, again, in a way that it was in the past. I think this is an important conversation, similar to PEM, where we… 70 00:13:56.610 --> 00:14:05.889 Natalie Koziar: would be trying to figure out a solution that maybe would allow… like, I don't know that we would do it the same way that we're doing it right now, if… if we had 71 00:14:06.030 --> 00:14:18.810 Natalie Koziar: an open reading room that was frequented on a more regular basis. So I'm glad that we're having this discussion, should that be something that we have to think about for our own purposes in the future. 72 00:14:22.440 --> 00:14:41.019 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Yeah, and I think it also works, I'm thinking about this right now because we're working with our education team, and they do, like, summer programs with their students and their teens, and making it easier for those kinds of patrons to come into the library and request materials might be really nice, but since we don't have 73 00:14:41.020 --> 00:14:48.920 Rylyn Monahan (she/her) - Philadelphia Museum of Art: A system right now. It really is just kind of either going through the staff member over there who's requesting the materials, or, you know. 74 00:14:49.650 --> 00:14:51.920 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Doing something a little bit complicated. 75 00:14:54.130 --> 00:15:05.439 Natalie Koziar: And I'll also just preface that right now, the only way to log into our catalog, there isn't really a username-password way, it's all through SSO, so, the user… 76 00:15:05.500 --> 00:15:17.089 Natalie Koziar: which is typically just staff. They automatically get an OpenAthens account, because we were able to work with our IT team to kind of, like, get that single sign-on, access with Open Access. 77 00:15:17.700 --> 00:15:35.489 Natalie Koziar: OpenAthens connected to Microsoft Azure, so if they have a Microsoft account, it automatically, at the time of them being employed, creates an OpenAthens account, and then the only connection that we have to do is the Jira ticket for getting them a Folio account, and that's how they're able to access 78 00:15:35.670 --> 00:15:39.340 Natalie Koziar: Making requests, so… 79 00:15:39.660 --> 00:15:48.420 Natalie Koziar: Yeah, I guess I just wanted to… to add that there is no username… no member… remembering username and passwords anymore, so I… yeah. 80 00:15:48.600 --> 00:15:50.000 Natalie Koziar: Just give extra context. 81 00:15:51.040 --> 00:15:51.600 Dan Lipcan (he/him): Great. 82 00:15:51.760 --> 00:15:55.400 Dan Lipcan (he/him): Lauren, do you know if that's what's done at universities? 83 00:15:55.850 --> 00:15:58.980 Dan Lipcan (he/him): That it's kind of tied into the… Campus. 84 00:15:59.870 --> 00:16:01.490 Dan Lipcan (he/him): authentication systems. 85 00:16:02.150 --> 00:16:07.640 Lauren Seney (Index Data): Frequently, yes. There's an integration with SSO, 86 00:16:08.330 --> 00:16:12.859 Lauren Seney (Index Data): you can have SSO both with Folio and with your Discovery. 87 00:16:13.140 --> 00:16:20.580 Lauren Seney (Index Data): But when it comes to getting the new users created, within Folio. 88 00:16:21.510 --> 00:16:36.670 Lauren Seney (Index Data): it varies on frequency, but universities frequently have kind of an ongoing user load that's being pushed out from campus systems with current enrollment, etc. Some institutions do that daily, some institutions just do it 89 00:16:36.670 --> 00:16:43.010 Lauren Seney (Index Data): once or twice a semester, so that… that varies a lot in… in how they get the users into Folio. 90 00:16:44.300 --> 00:16:45.050 Dan Lipcan (he/him): Thanks. 91 00:16:48.040 --> 00:17:01.610 Jamie Cumby: I joined a Little League because my computer was freezing, but, sorry, forgive me if I am being annoying for this, Dan. Are you just asking about how people are dealing with user accounts for non-staff members? 92 00:17:01.990 --> 00:17:04.300 Dan Lipcan (he/him): Yeah, I mean, initially, yes, 93 00:17:04.579 --> 00:17:09.469 Dan Lipcan (he/him): If there's anything else on here that you're really burning to talk about, I was kind of intending to go through the list, but… 94 00:17:11.010 --> 00:17:29.740 Jamie Cumby: Yeah, I've got… I can share our procedure. We are creating, user accounts for, non-member researchers. We auto-generated accounts for all of our members, because we already had them in the database, and gave kind of a standardized password system, but, actually. 95 00:17:29.760 --> 00:17:33.320 Jamie Cumby: Prepped this. This is the form. 96 00:17:33.820 --> 00:17:41.430 Jamie Cumby: that we give people. It's a couple pages, but broadly, it asks them to create their own username and password. 97 00:17:41.710 --> 00:17:53.640 Jamie Cumby: And then, the other sort of special category of information that we put in our records is we ask them to give a description of, what their research is. For members, we… 98 00:17:53.670 --> 00:18:02.009 Jamie Cumby: Just scoop that right out of the database, because there's already a field for collecting interest, so we have that in there, but we thought that would be kind of a helpful thing to have. 99 00:18:02.030 --> 00:18:16.980 Jamie Cumby: And for the most part, when, people still have to email us to arrange appointments, because we don't have, like, Aon or any systems like that, but when someone emails, we have kind of two foreign emails that we send. The first prompts people to create a user account, 100 00:18:17.150 --> 00:18:22.110 Jamie Cumby: we just take when… whenever the Google form… it's not a Google form, sorry, the Microsoft form gets filled out. 101 00:18:22.230 --> 00:18:32.800 Jamie Cumby: we log that, in folio and make the account manually, and then we send an email saying, like, hey, your account's ready, here's how to request stuff. And we wanted to do that just to… 102 00:18:33.860 --> 00:18:46.839 Jamie Cumby: be a little less analog, and keep our stats not by hand, and then also have the ability to, like, see what people have requested in… in the unlikely event of a disaster. But yeah, that's what we're doing over there. 103 00:18:47.160 --> 00:18:51.029 Dan Lipcan (he/him): Great, thanks. Yeah, we're in a similar situation, of course. 104 00:18:52.170 --> 00:18:52.980 Dan Lipcan (he/him): Thank you. 105 00:18:54.380 --> 00:19:01.780 Dan Lipcan (he/him): I don't know if anybody really wants to talk in detail about circulation records, 106 00:19:02.050 --> 00:19:06.060 Dan Lipcan (he/him): We've tried to keep ours Very, very simple. 107 00:19:06.250 --> 00:19:14.680 Dan Lipcan (he/him): In that, essentially for visiting researchers, we have one day… a one-day loan rule, and for… 108 00:19:15.640 --> 00:19:22.790 Dan Lipcan (he/him): For library, for exhibitions, for conservation, for curatorial, you know, we… we have, 109 00:19:24.150 --> 00:19:30.310 Dan Lipcan (he/him): A year or two-year loan, depending on the the… The type of material. 110 00:19:30.690 --> 00:19:37.830 Dan Lipcan (he/him): But, you know, we don't send any notices, we don't… Charge any overdue fees, 111 00:19:38.340 --> 00:19:45.830 Dan Lipcan (he/him): I imagine most of us are in a similar situation, particularly if the volume is very small. 112 00:19:48.360 --> 00:19:50.170 Jamie Cumby: We send notices. 113 00:19:50.240 --> 00:20:07.829 Jamie Cumby: But, mostly it's to ensure… because, like, if we make a… let a fellow or an outside researcher create their request, it's, like, gives them a reminder that, like, hey, you have to make sure that you've emailed us to set up your appointment. And then for the members, because they have different privileges, it's the, hey. 114 00:20:07.890 --> 00:20:13.139 Jamie Cumby: this might not be ready yet. You'll get an email when this is ready. When it's ready, you can show up whenever. 115 00:20:13.370 --> 00:20:20.610 Jamie Cumby: But yeah, so it's just, like, the two sets of notices that get sent out, one when it's paged and one when we check it in. 116 00:20:37.580 --> 00:20:46.590 Dan Lipcan (he/him): Are there any ways in which you might restrict requesting On specific items beyond the… 117 00:20:47.570 --> 00:20:50.710 Dan Lipcan (he/him): The use of the restricted status in the item record. 118 00:20:51.520 --> 00:20:53.960 Dan Lipcan (he/him): We've done some of that manually, but… 119 00:20:54.770 --> 00:20:57.960 Dan Lipcan (he/him): I wasn't sure if there were any other approaches to that. 120 00:20:58.300 --> 00:21:12.049 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Yeah, I was… I was gonna say, I'm actually thinking of this, in a slightly different case. So we… we fast-add our interlibrary loan records, to check them out so that it shows up on the user account and will auto-send notices for overdues. 121 00:21:12.120 --> 00:21:18.470 Rylyn Monahan (she/her) - Philadelphia Museum of Art: And then we can go in and change the, you know, the due date if it's, like, in WorldCat, and it had… and we got a renewal. 122 00:21:19.150 --> 00:21:24.230 Rylyn Monahan (she/her) - Philadelphia Museum of Art: But… for those, I think we've considered 123 00:21:24.230 --> 00:21:41.569 Rylyn Monahan (she/her) - Philadelphia Museum of Art: changing the loan policies to reading room only for patrons that are really struggling to get their interlibrary loans back on time, because we don't necessarily care about, I mean, we do care about our collection and getting it back in a timely manner, but we are less concerned about our own books than other institutions' books, so… 124 00:21:41.650 --> 00:21:50.990 Rylyn Monahan (she/her) - Philadelphia Museum of Art: That is kind of a person-by-person thing, and that's manually changing the loan policy per, but we can do it because we're creating that record. 125 00:21:51.080 --> 00:21:54.599 Rylyn Monahan (she/her) - Philadelphia Museum of Art: In real time. That's, I think, a specific case, though. 126 00:21:57.250 --> 00:22:01.159 Dan Lipcan (he/him): So it's something about that particular record that governs. 127 00:22:02.710 --> 00:22:03.739 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Yes. The application. 128 00:22:03.740 --> 00:22:05.040 Dan Lipcan (he/him): of that policy. 129 00:22:05.040 --> 00:22:24.930 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Yeah, so if we, if we have our loan policy saying reading room only, then it'll auto-send an email with instructions to come up to our second floor reading room, as opposed to checking it out, in the… or picking it up in the basement. So, it just means that they have to… and we've changed our policies with that, because you used to have to make an appointment. 130 00:22:25.110 --> 00:22:29.479 Rylyn Monahan (she/her) - Philadelphia Museum of Art: For interlibrary loan reading room only, which was getting a little bit tedious. 131 00:22:30.100 --> 00:22:37.520 Rylyn Monahan (she/her) - Philadelphia Museum of Art: So, now we just have them all together in a location in the reading room that's really visible to everybody, and the email reflects that. 132 00:22:41.090 --> 00:22:50.189 Lauren Seney (Index Data): So I'm trying to remember what PMA's policies look like, but I think, I'm gonna speak more broadly that some libraries do this by location. 133 00:22:50.190 --> 00:23:01.299 Lauren Seney (Index Data): that they just have some location where requests are not an option. You do have, you could do your rules, so it would be material type or loan type based, just kind of… 134 00:23:01.320 --> 00:23:06.630 Lauren Seney (Index Data): how that data is inputted into your item records. But you can… 135 00:23:07.240 --> 00:23:15.109 Lauren Seney (Index Data): make those restrictions kind of as granular as you need to. And there's some libraries where you'll have something that gets requested and you realize that 136 00:23:15.110 --> 00:23:31.629 Lauren Seney (Index Data): this is not in condition for someone to actually take a look at this. And so some of these things to toggle so that you can obviously let the patron know for this one case that the material needs repairs or something like that, but then you can also toggle something within the item record to prevent 137 00:23:31.710 --> 00:23:34.499 Lauren Seney (Index Data): Those requests from being placed in the future. 138 00:23:35.180 --> 00:23:35.740 Dan Lipcan (he/him): Okay. 139 00:23:36.260 --> 00:23:38.570 Dan Lipcan (he/him): So, with a… with a location-based… 140 00:23:38.920 --> 00:23:45.370 Dan Lipcan (he/him): restriction, like you're saying, like, say, you know, anything in our reading room, like, we don't want that to circulate, right? Because we want it to stay out there. 141 00:23:45.830 --> 00:23:47.060 Dan Lipcan (he/him): and available. 142 00:23:47.340 --> 00:23:48.350 Dan Lipcan (he/him): is that… 143 00:23:51.940 --> 00:23:56.029 Dan Lipcan (he/him): What's my question? How does that then… 144 00:23:58.020 --> 00:24:12.240 Dan Lipcan (he/him): how is a display then governed? I mean, I know the viewfind, or whatever discovery layer you're using, is kind of another animal, but how does then that manifest in the catalog? Is it clear to users that it's not requestable, or is it… 145 00:24:12.370 --> 00:24:14.910 Dan Lipcan (he/him): You're clicking the request link, and then you're… 146 00:24:15.080 --> 00:24:18.030 Dan Lipcan (he/him): getting told this can't be requested. Does that make sense? 147 00:24:19.150 --> 00:24:30.199 Lauren Seney (Index Data): Yes, and I can't speak to all discovery layers, but I do know that with Viewfind, if you have some things that should have that request button, and some that shouldn't. 148 00:24:30.200 --> 00:24:39.879 Lauren Seney (Index Data): We can parse some of that out based on criteria. Not every layer that you can address here in the loan policies is an option, but, like. 149 00:24:39.880 --> 00:24:45.690 Lauren Seney (Index Data): If you have set locations that nothing should be requestable, that can be configured, 150 00:24:45.690 --> 00:24:50.779 Lauren Seney (Index Data): And I can look a little bit more into, kind of, what those other options are. But… 151 00:24:52.120 --> 00:25:08.010 Lauren Seney (Index Data): it gets tricky if you have some things that are requestable for some patron groups and not others. That could be… be problematic, but ultimately, going into the request, if it's something that's not allowed, they would encounter an error message once it queried against the rules in folio. 152 00:25:08.330 --> 00:25:09.020 Dan Lipcan (he/him): Yeah. 153 00:25:09.300 --> 00:25:14.560 Dan Lipcan (he/him): Yeah, I mean, I think just for… clarity's sake, I'd prefer to… 154 00:25:15.880 --> 00:25:21.119 Dan Lipcan (he/him): be transparent about that up front, right? As opposed to having folks run into an error. 155 00:25:21.660 --> 00:25:40.330 Lauren Seney (Index Data): And there are some libraries that, I've seen this mostly in academic institutions that have different policies in some places, and for things that are, like, a reading room request versus something that circulates in general because they have open stacks, they have embedded forms. 156 00:25:40.470 --> 00:26:00.419 Lauren Seney (Index Data): So that you can click a link to a form to put in that reading room request. Because things are not quite dynamic enough to say, in this scenario, we do one thing, and then, you know, we'll page it and go get it and have it on a hold shelf, versus this scenario where you need to come to a physical location and view it in-house. 157 00:26:00.630 --> 00:26:02.060 Dan Lipcan (he/him): Right, okay, cool. 158 00:26:03.680 --> 00:26:20.679 Natalie Koziar: Well, and yeah, and now I'm starting… I'm… now I'm… Dan, what you're saying is making me think about how, we have medium-rare things, and it's not always apparent to the user that, for whatever reason… and, like, even for… for me, when I'm pulling the thing, unless the paging slip says, like. 159 00:26:20.940 --> 00:26:25.269 Natalie Koziar: it's in the main stacks, but it's reading room only, like, I wouldn't just assume 160 00:26:25.450 --> 00:26:39.979 Natalie Koziar: But it was for… for whatever reason, it might be related to condition, it might be related to… it's not necessarily rare, but it's scarce, and so instead of moving it and taking real estate and making it retained… it's retained in… in… in… 161 00:26:40.260 --> 00:26:46.439 Natalie Koziar: the main stocks, but I do… now I'm wondering if there's a better way for us to reflect 162 00:26:46.770 --> 00:26:52.509 Natalie Koziar: That the request of the user is going to require a special appointment? 163 00:26:52.830 --> 00:27:09.409 Natalie Koziar: Obviously for things that are rare, I think people anticipate that they're gonna have to see it, make an appointment and see it in the writing room, but I think specifically for, like, the meeting, where now I'm… I'm feeling like there's probably a better way that we could be reflecting that in our own catalog. 164 00:27:09.670 --> 00:27:11.149 Natalie Koziar: Whereas I hadn't really… 165 00:27:11.330 --> 00:27:16.179 Natalie Koziar: I guess I just… I hadn't really thought about it before. It's only when it comes up 166 00:27:16.370 --> 00:27:20.959 Natalie Koziar: scarcely. So, good things to think about. 167 00:27:23.720 --> 00:27:31.740 Dan Lipcan (he/him): Yeah, I think I had been… I mean, related to that, I wasn't thinking about that this initially, but, you know, we don't… 168 00:27:32.230 --> 00:27:35.170 Dan Lipcan (he/him): Since we're closed stack, we don't really have… 169 00:27:35.500 --> 00:27:40.539 Dan Lipcan (he/him): We have some, like, super valuable stuff in a fireproof cabinetry, but, you know. 170 00:27:40.760 --> 00:27:46.700 Dan Lipcan (he/him): Our stacks are filled with rare books, and books that, probably shouldn't be handled. 171 00:27:47.100 --> 00:27:50.070 Dan Lipcan (he/him): Because they're, you know, pretty fragile. 172 00:27:50.210 --> 00:27:52.990 Dan Lipcan (he/him): And… and we do have… 173 00:27:54.490 --> 00:28:02.309 Dan Lipcan (he/him): We do have policies about what can't be circulated to curators down at the museum, you know, we're in a remote facility. 174 00:28:03.400 --> 00:28:05.539 Dan Lipcan (he/him): But that, again, like. 175 00:28:05.810 --> 00:28:10.779 Dan Lipcan (he/him): Those aren't reflected in the catalog, and, you know, maybe there is some way for us to… 176 00:28:12.920 --> 00:28:17.339 Dan Lipcan (he/him): restrict those things that are in the stacks, but are published before 1830. 177 00:28:19.010 --> 00:28:23.460 Dan Lipcan (he/him): So maybe that's something for us to think about, too, if we wanna… 178 00:28:23.590 --> 00:28:27.670 Dan Lipcan (he/him): I mean, of course, the issue is doing the work to gather all of those items. 179 00:28:27.780 --> 00:28:30.400 Dan Lipcan (he/him): Gather all those items and make those changes, but… 180 00:28:30.580 --> 00:28:35.579 Dan Lipcan (he/him): That's an interesting kind of… Second case where that might… 181 00:28:35.890 --> 00:28:38.050 Dan Lipcan (he/him): Those kinds of restrictions might be useful. 182 00:28:38.670 --> 00:28:55.130 Natalie Koziar: I think this is making me think of, too, we've gotten, like, inquiries about, like, we have things that are books, but then we have collections and archives that are relevant, and the archives catalog is, like, we don't have any purview over that, the archivists do. 183 00:28:55.750 --> 00:29:00.619 Natalie Koziar: So, I think I've just been asked, kind of, in passing, like, well, how can we… 184 00:29:01.000 --> 00:29:11.929 Natalie Koziar: direct people to also look at the archives catalog? Like, what connection can we make? Even though, you know, that would also be linking out of the library catalog, 185 00:29:12.300 --> 00:29:23.869 Natalie Koziar: or if we choose to put mark records that reflect archival collections, like, how do we make it clear that they have to go to this other place to make the appointment? And… 186 00:29:24.230 --> 00:29:39.109 Natalie Koziar: I think it's just we're thinking about it and, like, how to make it clear, but it's, so, yeah, it's not… it's not, totally set in stone what I think we were going to do, or what this might mean for the future, but also, it's… 187 00:29:39.710 --> 00:29:42.310 Natalie Koziar: Interesting ideas to think about as… 188 00:29:42.590 --> 00:29:51.489 Natalie Koziar: You know, what's gonna make it as clear as possible to the people who are requesting the information, or guide them to something that they didn't know was also available. 189 00:29:55.250 --> 00:30:12.580 Jamie Cumby: This is reminding me a lot of a question, I keep annoying Lauren with, about the possibility of, having requests be provisional, so that, for certain materials, you could request it, but the request has to be approved. 190 00:30:12.580 --> 00:30:16.110 Jamie Cumby: in my dream world, I feel like that's how it would work, where it would be, like. 191 00:30:16.110 --> 00:30:23.310 Jamie Cumby: You put in a request for something, we run to the shelf and check it. Oh my god, there's no way we can deliver this, everything is falling apart. 192 00:30:23.440 --> 00:30:34.940 Jamie Cumby: denied, or, you know, thank you so much for requesting it, then we could send a notice at that point, and then say, hey, you can come in and get this. But yeah, I know that's not, 193 00:30:35.150 --> 00:30:37.750 Jamie Cumby: It's not coming anytime soon. 194 00:30:41.970 --> 00:30:57.370 Natalie Koziar: Yeah, with doing an interlibrary loan, I mean, like, you basically mark it as considering, then I go to the shelf, I see it, and I'm like, oh, there's no way we could… like, so that's kind of, I think, the considering status that we see in ILL is, like, something that seems like it would be beneficial for our own collection. 195 00:31:01.510 --> 00:31:05.530 Dan Lipcan (he/him): Yeah, Lauren just linked to a mediated request page on the wiki. 196 00:31:11.900 --> 00:31:26.240 Lauren Seney (Index Data): I admit that at this point, I think this is only available for ECS, which is the consortial environments, but this sounds a lot like what is being described here. 197 00:31:35.000 --> 00:31:42.509 Dan Lipcan (he/him): I'm… I'm also thinking about… materials that are, you know, like, super large, right? Like, you know, maybe a… 198 00:31:43.050 --> 00:31:45.960 Dan Lipcan (he/him): Curator doesn't notice that this thing is… 199 00:31:46.160 --> 00:31:49.500 Dan Lipcan (he/him): You know, 3 feet long, and, like, we're not gonna… 200 00:31:50.040 --> 00:31:52.689 Dan Lipcan (he/him): Send it down there, so you gotta come up to see it, but… 201 00:31:52.960 --> 00:31:57.760 Dan Lipcan (he/him): Anyway, that's… that's an edge case, but… 202 00:32:00.440 --> 00:32:08.530 Dan Lipcan (he/him): Let me see, what else did I have on here? Checking… checking things out and back in, I think maybe we hold that until the… 203 00:32:08.640 --> 00:32:10.249 Dan Lipcan (he/him): Or use at location. 204 00:32:10.960 --> 00:32:12.790 Dan Lipcan (he/him): Discussion in a little bit. 205 00:32:13.200 --> 00:32:19.790 Dan Lipcan (he/him): As far as… multiple service points. We use two. 206 00:32:20.530 --> 00:32:23.659 Dan Lipcan (he/him): I don't know what other people do. We have a… we have a stacks. 207 00:32:24.210 --> 00:32:30.339 Dan Lipcan (he/him): And we have a reading room, so the… the checking in and checking out happens on the reading room. 208 00:32:30.670 --> 00:32:31.859 Dan Lipcan (he/him): service point. 209 00:32:32.330 --> 00:32:36.770 Dan Lipcan (he/him): And then things like paging and reshelving happen. 210 00:32:37.520 --> 00:32:40.089 Dan Lipcan (he/him): On… on the stack service point. 211 00:32:45.230 --> 00:32:52.619 Natalie Koziar: Is that just for, like, when things are reading remote? Like, you have a… to make a reading room appointment, or is that for, like, all things that… 212 00:32:52.940 --> 00:32:57.349 Natalie Koziar: go to your reading room. Like, I don't know if your pickup point is also the reading room. 213 00:32:58.280 --> 00:33:02.470 Dan Lipcan (he/him): Yeah, it's for everything, so even… even when we're checking materials out to… 214 00:33:02.580 --> 00:33:09.499 Dan Lipcan (he/him): curatorial and sending them down to the museum, they get processed through the reading room. I mean, it's not that you can't check them out on the stacks. 215 00:33:09.740 --> 00:33:12.230 Dan Lipcan (he/him): But it's good to get in the, kind of, the… 216 00:33:12.580 --> 00:33:18.320 Dan Lipcan (he/him): Build the muscle memory of always going to the reading room, to… to do circulation. 217 00:33:23.310 --> 00:33:28.300 Dan Lipcan (he/him): And then it's the loan rules that govern the… the… the… 218 00:33:29.090 --> 00:33:41.550 Rylyn Monahan (she/her) - Philadelphia Museum of Art: I think that's… that's really interesting. I'm thinking about when I'm creating user accounts, we only have the one hold shelf, the pickup point, which is just PMA library, and that's tied to our ground floor, where there's the pickup and drop-off carts. 219 00:33:41.550 --> 00:33:52.469 Rylyn Monahan (she/her) - Philadelphia Museum of Art: But I have noticed some confusion with patrons where they, you know, when they have the ILL reading room only and they have to come upstairs, even though it says it in the email. 220 00:33:52.530 --> 00:33:59.190 Rylyn Monahan (she/her) - Philadelphia Museum of Art: they just kind of assume they're supposed to go downstairs. Or we also have study carols that, that 221 00:33:59.670 --> 00:34:07.760 Rylyn Monahan (she/her) - Philadelphia Museum of Art: staff members can request, and then we can check out all of those items, so… but… but there isn't… I don't know, maybe that's like a… 222 00:34:08.170 --> 00:34:24.369 Rylyn Monahan (she/her) - Philadelphia Museum of Art: hold shelf location or something that we somehow can add to their user account, because right now, I think it's kind of just assumed or implied that we put it in that specific spot for them instead of the downstairs, 223 00:34:25.699 --> 00:34:26.810 Rylyn Monahan (she/her) - Philadelphia Museum of Art: No, no. 224 00:34:26.810 --> 00:34:39.689 Natalie Koziar: although there is an interesting case where the person who requested everything to be put in there, Carol, came downstairs and was like, oh, actually, can I just take it to my office? So I think that's where there's the possibility of, like. 225 00:34:40.389 --> 00:34:53.459 Natalie Koziar: as the people who are pulling the things and trying to accommodate what their needs, if they don't put it in the notes, that they would prefer to just come down and pick this up, or, oh, these specific are ones I want delivered to my carol, but otherwise, you know. 226 00:34:54.980 --> 00:35:03.210 Natalie Koziar: Yeah, I think the checking it out to a specific location also would maybe potentially be helpful to reduce the chances of them 227 00:35:03.660 --> 00:35:19.820 Natalie Koziar: thinking it's in one place, and then, I don't… for either on our end, checking it, going to different places, or on their end, thinking it's one place, and then actually wanting it in a different place, in any case, we don't have multiple checkout locations, but I think, too, when… 228 00:35:20.220 --> 00:35:24.859 Natalie Koziar: Transferring placement of items, like moving things from the stacks. 229 00:35:25.050 --> 00:35:33.669 Natalie Koziar: checking them out, maybe it would be a decent idea to put them, like, if they're going to the rear cabinet, they get, like, checked out to 230 00:35:33.880 --> 00:35:41.620 Natalie Koziar: that area. We just haven't implemented anything along those lines, but it… 231 00:35:41.830 --> 00:35:47.899 Natalie Koziar: This conversation is helpful, because at least other people have done something along those lines already. 232 00:35:49.870 --> 00:35:50.779 Dan Lipcan (he/him): I think one of… 233 00:35:51.330 --> 00:36:04.769 Dan Lipcan (he/him): One of the ways it's been beneficial to us is that when we're, you know, if we're in the reading room, we're checking something in somebody's been using in there, we get, you know, there is an in-transit process, so we can actually see that something is 234 00:36:04.770 --> 00:36:15.159 Dan Lipcan (he/him): is in transit to the stacks, and sometimes stuff hangs around in the stacks for a few weeks before it actually is reshelved. And so, you know, if we can see that in transit status, that does help. 235 00:36:15.460 --> 00:36:19.700 Dan Lipcan (he/him): We did… we did toy with having a third service point. 236 00:36:20.280 --> 00:36:23.730 Dan Lipcan (he/him): down in Salem, right? So we could, like. 237 00:36:24.920 --> 00:36:31.320 Dan Lipcan (he/him): You know, if we're circulating to curatorial, we could kind of set things in transit to be checked in, or… 238 00:36:32.120 --> 00:36:41.350 Dan Lipcan (he/him): yeah, checked out down in Salem in the curatorial building, but that just got really kind of messy, and it wasn't really worth the extra work of 239 00:36:42.250 --> 00:36:47.520 Dan Lipcan (he/him): Figuring that out and building in kind of a second process, just for curatorial requests. 240 00:36:50.450 --> 00:36:53.229 Natalie Koziar: Have you come across any issues with, like. 241 00:36:54.270 --> 00:37:08.529 Natalie Koziar: Like, do you feel that this prevents it from accidentally not getting checked back in, or, like, if there was ever a chance of, like, not knowing where something is, that this helps really track it down, and that you're less likely to not know where something is at any given time? 242 00:37:08.850 --> 00:37:16.269 Natalie Koziar: I presume that's part of the reason I'm having multiple service points, is that, like, the intransit allows you to, like, kind of ensure that everything is going. 243 00:37:17.630 --> 00:37:34.090 Dan Lipcan (he/him): Yeah, because I think… I think if we, you know, if you're in the reading room and you happen to have your service point mistakenly set to stacks, and you check something in that a researcher's used, it looks like it's available and on the shelf, right? Like, it… there's no… 244 00:37:34.280 --> 00:37:42.609 Dan Lipcan (he/him): it's like it's been reshelved, and I think that that was one of the things we were trying to head off, is exactly that, is kind of have a better handle of at what stage 245 00:37:42.960 --> 00:37:47.320 Dan Lipcan (he/him): These things that are… Done with, you know, are in. 246 00:37:47.750 --> 00:37:53.510 Dan Lipcan (he/him): And, you know, I see Jen Hornsby's here, she's our, 247 00:37:53.820 --> 00:38:00.670 Dan Lipcan (he/him): had a reference in Access Services, and maybe there's something I'm missing here that Jen could fill in on, but… 248 00:38:00.890 --> 00:38:14.270 Jen Hornsby: No, I think that what you've said is accurate. The main reason that we chose to do it that way was we had come from Aeon, and we were used to… 249 00:38:14.690 --> 00:38:21.850 Jen Hornsby: checking it out to a specific person in the reading room, checking it in, and then reshelving. And we wanted to sort of… 250 00:38:21.980 --> 00:38:30.490 Jen Hornsby: be able to see that process again. So I think… but I don't know, if we hadn't come from Aeon, I don't know if we would have done it this way, but that is… 251 00:38:30.590 --> 00:38:32.439 Jen Hornsby: Pretty much the driving factor. 252 00:38:35.670 --> 00:38:38.749 Dan Lipcan (he/him): Yeah, because in Aon, it's… if you haven't used it, it's really easy to kind of, like. 253 00:38:39.080 --> 00:38:46.120 Dan Lipcan (he/him): Change the… the status of item on cart, and in reshelving, and reshelved, so it's, 254 00:38:46.500 --> 00:38:50.370 Dan Lipcan (he/him): Yeah, Jen's right, that's where we were coming from, and we were trying to replicate that. 255 00:39:00.780 --> 00:39:01.500 Natalie Koziar: I should… 256 00:39:01.500 --> 00:39:03.289 Jamie Cumby: I see those circulate… oh, sorry. 257 00:39:03.640 --> 00:39:04.460 Natalie Koziar: Go ahead. 258 00:39:04.530 --> 00:39:18.600 Jamie Cumby: Oh, could we see those circulation rules? Because this is something that we had talked about, over here, and, like, getting that sort of in-transit status to give, like, a little buffer about the reshelving, so that would be really cool to, frankly, copy. 259 00:39:18.600 --> 00:39:22.939 Dan Lipcan (he/him): Sure, let me see… 260 00:39:24.960 --> 00:39:27.370 Lauren Seney (Index Data): Would you like me to stop sharing so you can share? 261 00:39:27.370 --> 00:39:32.900 Dan Lipcan (he/him): Oh, yeah, sure, if I can actually… do this right, let's see. 262 00:39:34.550 --> 00:39:44.190 Lauren Seney (Index Data): Just noting, too, though, that if you're looking for some of those in-transit statuses, you would need to have multiple service points so they could move between them. 263 00:39:46.550 --> 00:39:48.680 Dan Lipcan (he/him): And then service point is under… 264 00:39:49.100 --> 00:39:52.390 Dan Lipcan (he/him): Let's see, maybe I'll just share this. Service point is under tenant, right? 265 00:39:52.930 --> 00:39:53.560 Lauren Seney (Index Data): Yes. 266 00:39:55.080 --> 00:40:09.380 Jen Hornsby: Every time we do, change the status, it does ask if we want to print a slip to send it from the reading room back to the stacks, and we opt not to do that, and we just use the original 267 00:40:09.390 --> 00:40:18.040 Jen Hornsby: pick slip that we had. So we have one pick slip that stays with the item, and a duplicate of one that's a ghost slip on the shelf. 268 00:40:19.410 --> 00:40:20.240 Dan Lipcan (he/him): So… 269 00:40:26.890 --> 00:40:32.190 Dan Lipcan (he/him): Can you… You all can see this now, right? The tenant settings? Okay. 270 00:40:32.790 --> 00:40:33.790 Dan Lipcan (he/him): Well, that's good. 271 00:40:33.970 --> 00:40:36.749 Lauren Seney (Index Data): So, I'm actually seeing your Google. 272 00:40:37.420 --> 00:40:38.170 Lauren Seney (Index Data): Wait. 273 00:40:38.740 --> 00:40:39.700 Dan Lipcan (he/him): Which Google? 274 00:40:39.700 --> 00:40:44.319 Jen Hornsby: I'm seeing the… yeah, it's your F drive, your Google. 275 00:40:44.320 --> 00:40:46.390 Dan Lipcan (he/him): Oh, really? Okay. He stopped that then. 276 00:40:49.590 --> 00:40:52.769 Jen Hornsby: We can dig it up and send it out to this group. 277 00:40:52.770 --> 00:40:53.430 Dan Lipcan (he/him): Yeah. 278 00:40:53.700 --> 00:40:54.580 Jen Hornsby: That might be easier. 279 00:40:54.580 --> 00:40:59.050 Jamie Cumby: nodding, because I thought you were about to open the file or something. Oh. 280 00:40:59.050 --> 00:41:02.200 Dan Lipcan (he/him): Let's see, so we had locations, right? 281 00:41:03.240 --> 00:41:07.100 Lauren Seney (Index Data): Yeah, and so service points is actually above the location setup. 282 00:41:08.690 --> 00:41:09.480 Dan Lipcan (he/him): Otis? 283 00:41:13.310 --> 00:41:14.889 Dan Lipcan (he/him): Oh, service point, thank you. 284 00:41:15.160 --> 00:41:16.909 Dan Lipcan (he/him): Yeah, so we have reading room. 285 00:41:23.310 --> 00:41:27.690 Dan Lipcan (he/him): it is set as a pickup location, but I think Jen's right, we could send this, 286 00:41:28.750 --> 00:41:30.780 Dan Lipcan (he/him): Send this out. 287 00:41:32.100 --> 00:41:35.949 Dan Lipcan (he/him): Print by default. 288 00:41:38.480 --> 00:41:40.590 Dan Lipcan (he/him): And then we have the… 289 00:41:40.930 --> 00:41:46.579 Dan Lipcan (he/him): And then we… oh, what did I… what did I share here? So, old shelf expiration period is a month. 290 00:41:47.170 --> 00:41:51.559 Dan Lipcan (he/him): And then we have the stacks, it's not a pickup location. 291 00:41:52.640 --> 00:41:55.799 Dan Lipcan (he/him): So then when you're… you're checking in, you're just changing… 292 00:41:56.280 --> 00:41:59.880 Dan Lipcan (he/him): You're just changing the service point to the reading room. 293 00:42:00.030 --> 00:42:04.639 Dan Lipcan (he/him): And that's what will, kind of trigger that in-transit process. 294 00:42:04.950 --> 00:42:12.170 Dan Lipcan (he/him): Back to, back to the stacks, and then the loan policies are here. 295 00:42:12.650 --> 00:42:16.410 Dan Lipcan (he/him): So, for example, for a one-day loan, this is what… 296 00:42:16.690 --> 00:42:18.820 Dan Lipcan (he/him): Wait, this isn't the right thing. 297 00:42:26.430 --> 00:42:27.799 Lauren Seney (Index Data): You're looking for your circulation. 298 00:42:27.800 --> 00:42:33.190 Dan Lipcan (he/him): Absuric rules, thank you, yeah. I'm getting thrown by all the Zoom toolbars. 299 00:42:34.740 --> 00:42:37.359 Dan Lipcan (he/him): So yeah, the circulation rules here are… 300 00:42:37.910 --> 00:42:42.380 Dan Lipcan (he/him): Pretty simple, right? So, for PEM staff, for visiting researchers, it's a one-day loan. 301 00:42:42.780 --> 00:42:55.800 Dan Lipcan (he/him): Pretty much everything's allowed, and then curatorial might have… A one-day loan for… Some things, but then… 302 00:42:55.950 --> 00:42:58.470 Dan Lipcan (he/him): A 2-year loan for other things. 303 00:43:02.000 --> 00:43:10.020 Dan Lipcan (he/him): And I'm pretty sure that everybody is set up to… Have the pickup point at… the reading room. 304 00:43:12.160 --> 00:43:14.749 Dan Lipcan (he/him): Do I have that right, Lauren? Is that how that's all governed? 305 00:43:17.570 --> 00:43:23.539 Lauren Seney (Index Data): Yes, and so in your service point settings, you had some of those things set up as a pickup point. 306 00:43:23.660 --> 00:43:31.229 Lauren Seney (Index Data): So, like, for stacks, since it's not a pickup point, that's not something you could assign to your users. 307 00:43:31.620 --> 00:43:34.600 Dan Lipcan (he/him): Yeah, not a… not a pickup location right here. 308 00:43:35.810 --> 00:43:39.490 Dan Lipcan (he/him): Yeah And I think… and I think that's… 309 00:43:40.230 --> 00:43:42.819 Dan Lipcan (he/him): That's worked fairly well for us, 310 00:43:43.500 --> 00:43:45.840 Dan Lipcan (he/him): It is nice to have that extra layer. 311 00:43:46.220 --> 00:43:47.540 Dan Lipcan (he/him): Of in transit. 312 00:43:57.050 --> 00:43:57.929 Dan Lipcan (he/him): Thank you. 313 00:44:01.700 --> 00:44:05.680 Dan Lipcan (he/him): And then I think the other… the other thing I was interested in… in… 314 00:44:06.100 --> 00:44:09.559 Dan Lipcan (he/him): Hearing from folks about was paging slips. 315 00:44:09.940 --> 00:44:13.310 Dan Lipcan (he/him): And whether or not 316 00:44:13.730 --> 00:44:17.069 Dan Lipcan (he/him): People are doing anything really cool and interesting with them. 317 00:44:17.420 --> 00:44:21.639 Dan Lipcan (he/him): We are trying to… You know, we try to… 318 00:44:22.000 --> 00:44:27.389 Dan Lipcan (he/him): reduce the amount of paper that we use, and we do use ghostslips, so, on… 319 00:44:28.010 --> 00:44:31.360 Dan Lipcan (he/him): The next slide there, thank you. We print them two up. 320 00:44:32.090 --> 00:44:37.900 Dan Lipcan (he/him): So that, you know, we just slice the… and two copies. So we slice the page in half. 321 00:44:38.020 --> 00:44:45.529 Dan Lipcan (he/him): And then one copy goes on the shelf, and one copy, you know, travels with the book itself. 322 00:44:52.000 --> 00:44:57.840 Dan Lipcan (he/him): And… You leave them as inactive. 323 00:44:59.550 --> 00:45:00.849 Dan Lipcan (he/him): What does that mean, Jamie? 324 00:45:02.260 --> 00:45:06.060 Dan Lipcan (he/him): Or is that a different conversation on the chat? Oh. 325 00:45:07.740 --> 00:45:08.550 Jamie Cumby: Sorry. 326 00:45:08.550 --> 00:45:09.349 Dan Lipcan (he/him): No, I… 327 00:45:09.350 --> 00:45:15.460 Jamie Cumby: ask, how'd you get it to print 2 up? We were trying to figure that out, and I couldn't make it. 328 00:45:16.860 --> 00:45:27.439 Dan Lipcan (he/him): It's just a… it's just a… it's just a setting in… in, in… in Google, because we're a Google house, so a setting in Chrome where you can print two pages on one sheet. 329 00:45:28.780 --> 00:45:33.559 Dan Lipcan (he/him): So that's the… that's the trick, and then they… they print side by side. 330 00:45:33.770 --> 00:45:36.909 Dan Lipcan (he/him): We always print two copies, because I think… 331 00:45:38.320 --> 00:45:46.619 Dan Lipcan (he/him): you know, we were coming from Aeon, we had these sheets that were perforated in the middle, and we had a template set up so they would print 332 00:45:46.950 --> 00:45:50.739 Dan Lipcan (he/him): You know, a duplicate on each side of that perforation. 333 00:45:50.990 --> 00:45:58.350 Dan Lipcan (he/him): But now, of course, if we… if we only have one slip, then we… the… 334 00:45:58.590 --> 00:46:04.979 Dan Lipcan (he/him): The right half of that page will be blank, and we're still printing two sheets, so it's… it feels a little bit wasteful. 335 00:46:05.720 --> 00:46:09.049 Jen Hornsby: Is it a Chrome setting, or is it a printer setting? 336 00:46:09.730 --> 00:46:14.379 Dan Lipcan (he/him): It might be a printer setting, but I mean, we are printing using the Chrome browser, so… 337 00:46:14.380 --> 00:46:19.219 Jen Hornsby: Yeah, so when I go to print slips, I… 338 00:46:19.510 --> 00:46:32.390 Jen Hornsby: you know, select the ones, print selected slips, and then I do two copies, and I could screenshot this and send it to y'all later. And then there's a more settings. 339 00:46:32.530 --> 00:46:43.439 Jen Hornsby: And the second line down on my computer is pages per sheet, and I change that to 2, and it automatically flips it to landscape and puts them side by side. 340 00:46:44.550 --> 00:46:47.380 Jen Hornsby: So it might be fiddling in your settings. 341 00:46:50.040 --> 00:46:54.500 Dan Lipcan (he/him): Yeah, it's not something we're governing, kind of, in the coding of the slip itself. 342 00:46:56.790 --> 00:47:02.159 Jen Hornsby: I would love it if that could happen, which is… we had a specific setting in Aeon, so… 343 00:47:03.340 --> 00:47:17.520 Jen Hornsby: you didn't have to switch back and forth, because the biggest thing I'll do is I'll have my printer set up to print two sides for, like, everything, but I can't print the pixlips two-sided, so I have to remember to go in and uncheck that. 344 00:47:22.210 --> 00:47:28.610 Jamie Cumby: This may be the hack we need. I was trying to stack them horizontally, and that was a big mess, and… 345 00:47:32.130 --> 00:47:37.400 Dan Lipcan (he/him): If all publishers used titles that were the same length, that might solve the problem. 346 00:47:37.960 --> 00:47:39.290 Dan Lipcan (he/him): But… 347 00:47:41.610 --> 00:47:48.899 Dan Lipcan (he/him): Anyway, thanks… thanks to those of you that did put, your… your slips, in this slide deck. 348 00:47:49.440 --> 00:47:52.470 Dan Lipcan (he/him): It'll be interesting to take a close look at them and see. 349 00:47:53.110 --> 00:47:56.760 Dan Lipcan (he/him): What you all have chosen for… what's here? 350 00:47:56.870 --> 00:48:03.229 Dan Lipcan (he/him): You may have noticed in ours that we have a little, next to the call number at the top, we have a little… 351 00:48:03.360 --> 00:48:04.550 Dan Lipcan (he/him): high shelf. 352 00:48:05.070 --> 00:48:11.590 Dan Lipcan (he/him): Marker there, because we do have shelves that are 12 feet high. 353 00:48:11.960 --> 00:48:18.720 Dan Lipcan (he/him): And so, it's really annoying when you go to reshelve something, and it happens to be up there, and you need to get on a ladder. 354 00:48:19.170 --> 00:48:22.940 Dan Lipcan (he/him): And it's nice to kind of, like, Group those. 355 00:48:24.240 --> 00:48:28.679 Dan Lipcan (he/him): And we've been playing around with… 356 00:48:28.830 --> 00:48:34.439 Dan Lipcan (he/him): the call number suffix a little bit. This is something that we've got an active call-in with… with Lauren. 357 00:48:34.820 --> 00:48:38.740 Dan Lipcan (he/him): And we're trying to… because we have… 358 00:48:39.400 --> 00:48:51.619 Dan Lipcan (he/him): Our broadsides are particularly difficult to figure out where they happen to be. We have some small broadsides that are in boxes, and they have a little note in the item record that says, in box, and so we'd love to have the… 359 00:48:51.770 --> 00:48:57.500 Dan Lipcan (he/him): In box, notation, print on the slip, and so that's what's… what that is there for. 360 00:48:59.440 --> 00:49:00.160 Dan Lipcan (he/him): Yeah. 361 00:49:05.790 --> 00:49:08.360 Lauren Seney (Index Data): Does anybody else want to talk about their slips? 362 00:49:11.960 --> 00:49:22.569 Natalie Koziar: I think it was next on there, so I can talk briefly about ours. That's just an example, that's not actually what… we don't have any undergraduate as, like, a… 363 00:49:22.680 --> 00:49:24.290 Natalie Koziar: Requester Patriot Group. 364 00:49:26.240 --> 00:49:31.679 Natalie Koziar: The idea of it, like, having the person's name at the top is obvious because these are what get put into the books. 365 00:49:31.830 --> 00:49:36.170 Natalie Koziar: And then we noticed with our auction catalogs that the… 366 00:49:37.610 --> 00:49:45.779 Natalie Koziar: Auction House isn't, like, always in the title, so because the way our auction catalogs have been cataloged over… 367 00:49:46.900 --> 00:50:04.189 Natalie Koziar: long time. They've only been cataloged by date, so obviously there are lots of auction sale dates that have happened on the same day by different houses, because they're not organized that way. I also added, I think, primary contributor, which should, ideally, if there is, like. 368 00:50:05.050 --> 00:50:11.819 Natalie Koziar: a contributor should tell us, like, it was hopefully, like, Sotheby's or Christie's or something, so that gives us more… 369 00:50:12.200 --> 00:50:21.319 Natalie Koziar: at the time of pulling, a little bit of help as to what it is that we're looking for, when all of them are about decorative… all auction catalogs are about, like, in that same sale date. 370 00:50:21.920 --> 00:50:26.399 Natalie Koziar: like, decorative arts from Europe with very similar names. 371 00:50:26.470 --> 00:50:42.010 Natalie Koziar: And then, yeah, item copy, because for some… some… some curators specifically want a specific copy, because of our description notes have something, like, that'll say that there's an inscription that they want to see, or hand-scrawled, hand-colored, something. 372 00:50:42.220 --> 00:50:49.130 Natalie Koziar: And, the note is just also for us, so, like, sometimes people will put in just, like, a thank you. 373 00:50:49.250 --> 00:51:09.060 Natalie Koziar: Or, like, we get research requests from our director, and she'll put, like, information about the scan request she got from a patron, over email, so that she knows once I've retrieved the book, check it out to her, she knows exactly what… who was requesting it, and then what pages. That's also where they can put if they want to inter-office mail things, or… 374 00:51:09.940 --> 00:51:17.699 Natalie Koziar: if they would like it to go into, like, their study carol or something to that effect. It's not always used, but it is helpful when we see it. 375 00:51:17.860 --> 00:51:26.540 Natalie Koziar: And then, yeah, the barcode. Because for cereals, they don't always have an actual barcode, they're, like, a system-generated barcode, and so it's helpful. 376 00:51:26.830 --> 00:51:39.059 Natalie Koziar: And then for checking, when pulling the things, confirming that the back of the material has the same barcode as the paging slip ensures that we're pulling the right thing. Yeah, so it's just extra, yeah. 377 00:51:39.730 --> 00:51:57.959 Rylyn Monahan (she/her) - Philadelphia Museum of Art: And I think, too, Natalie and I were thinking about, like, due dates, because I know the pick slips, or the slips for interlibrary loans, sometimes they'll have, like, a section that'll say due date with a colon, and you manually enter it. Sometimes people will stamp on there, sometimes it'll auto-generate, 378 00:51:57.960 --> 00:52:02.860 Rylyn Monahan (she/her) - Philadelphia Museum of Art: So I am curious to know what you all do for… for due dates, 379 00:52:05.200 --> 00:52:06.369 Dan Lipcan (he/him): We just don't have them. 380 00:52:07.170 --> 00:52:12.749 Natalie Koziar: Yeah, I think Like, we don't want to print more things, so we're like, how can we… 381 00:52:12.870 --> 00:52:18.710 Natalie Koziar: how can we reduce the amount of paper we're using? So that's currently why we don't have due dates either, but we keep. 382 00:52:18.710 --> 00:52:21.440 Rylyn Monahan (she/her) - Philadelphia Museum of Art: Well, I guess we work through new things so often. 383 00:52:22.420 --> 00:52:23.490 Dan Lipcan (he/him): Oh, yeah. 384 00:52:24.770 --> 00:52:30.929 Dan Lipcan (he/him): I mean, you know, I think this is a larger question, is I'd like to be managing these 385 00:52:32.050 --> 00:52:38.050 Dan Lipcan (he/him): What we have circulated, particularly curatorial, more closely, so that we can actually You know. 386 00:52:38.210 --> 00:52:43.679 Dan Lipcan (he/him): If somebody's had a book for 5 years, lay eyes on it and make sure that it's still in good condition. 387 00:52:43.840 --> 00:52:46.840 Dan Lipcan (he/him): I think that's down the road, 388 00:52:47.600 --> 00:52:56.659 Dan Lipcan (he/him): And, you know, occasionally checking in with them to make sure they continue to need all the books that they have, would also be good practice, but we're not there yet. 389 00:53:00.530 --> 00:53:03.259 Rylyn Monahan (she/her) - Philadelphia Museum of Art: It's reassuring to hear that you're in the same boat as Dan. 390 00:53:03.260 --> 00:53:09.780 Dan Lipcan (he/him): Yeah, yeah. I mean, and it was like… it was like that… sorry, it was like that at the Met, too. I mean, when I was at the Met, it's just like… 391 00:53:10.040 --> 00:53:13.159 Dan Lipcan (he/him): Curators would have books for 20 years, and that's just… 392 00:53:13.880 --> 00:53:18.350 Dan Lipcan (he/him): The way it is, and sometimes you can recall them, and sometimes they put up a fight. 393 00:53:20.670 --> 00:53:31.889 Natalie Koziar: It's like their own little, like, sub-collection, and they were… we've gotten responses, like, well, I don't want to return them because I don't want anyone else to use them. Because I may need it. 394 00:53:32.080 --> 00:53:33.219 Dan Lipcan (he/him): Right, right. 395 00:53:33.470 --> 00:53:34.150 Dan Lipcan (he/him): Yeah. 396 00:53:35.980 --> 00:53:39.719 Dan Lipcan (he/him): One other thing I didn't mention, and that I see, 397 00:53:39.920 --> 00:53:46.539 Dan Lipcan (he/him): Jamie also has on the Grolier slips is the barcode for the patron account, which… 398 00:53:46.730 --> 00:53:50.480 Dan Lipcan (he/him): We find very useful when we're there at the desk circulating, 399 00:53:50.650 --> 00:53:59.229 Dan Lipcan (he/him): When people are in front of us, it's easy to zing the barcode for the person to look them up, and then kind of turn the slip around and zing the item, the item barcode. 400 00:53:59.470 --> 00:54:12.560 Jamie Cumby: Yeah, I got a little overzealous with the barcodes, because we were just having a conversation. My colleague Scott, who does, most of the reading room management, had been complaining about not having Aon, because he had it, in his last job. 401 00:54:12.600 --> 00:54:26.689 Jamie Cumby: And, so I thought I would try and throw in the request barcode in case that becomes useful. We haven't really used it, but I haven't taken it off on, you know, the off chance that, you know. 402 00:54:26.890 --> 00:54:32.739 Jamie Cumby: Finding the request itself becomes handy, especially, like, if we need to, say, cancel it for any reason. 403 00:54:45.660 --> 00:54:52.849 Lauren Seney (Index Data): Awesome. Any closing thoughts about slips, or do we want to take a quick look at what, 404 00:54:53.180 --> 00:54:56.910 Lauren Seney (Index Data): In-house use looks like… or sorry, for use at location looks like. 405 00:54:58.190 --> 00:55:03.740 Natalie Koziar: For things that circulate, do people find that the slips often come back, or that they are… disappear? 406 00:55:08.880 --> 00:55:12.740 Natalie Koziar: Like, if these are with them inside the book, for instance. 407 00:55:17.290 --> 00:55:24.229 Dan Lipcan (he/him): I think we have a fairly decent track record with slips coming back. I mean, Jen might be able to confirm that more, 408 00:55:24.930 --> 00:55:29.960 Dan Lipcan (he/him): But we have, you know, we have had… there certainly are books that come back without anything in them. 409 00:55:32.070 --> 00:55:38.029 Dan Lipcan (he/him): But that's part of the reason why we have that, you know, do not remove this slip highlighted in yellow. We hope that 410 00:55:38.360 --> 00:55:39.700 Dan Lipcan (he/him): Folks notice that. 411 00:55:43.120 --> 00:56:00.019 Jen Hornsby: It's really a Dana question for stuff that actually circulates within the reading room. When items are circulated in the reading room, we just keep the slip on the desk, and that gives us a sort of, like, eye's glance of how many items are out at a time. 412 00:56:02.820 --> 00:56:08.360 Lauren Seney (Index Data): Has anybody banned their books with the slips? That you add little strips of paper so it's kind of… 413 00:56:08.570 --> 00:56:12.959 Lauren Seney (Index Data): Not attached, but on the cover, so it's harder to lose. 414 00:56:17.840 --> 00:56:18.700 Dan Lipcan (he/him): We don't do that. 415 00:56:18.700 --> 00:56:21.369 Rylyn Monahan (she/her) - Philadelphia Museum of Art: We just do that for our interlibrary loan. 416 00:56:22.560 --> 00:56:26.949 Rylyn Monahan (she/her) - Philadelphia Museum of Art: But it is a useful way to reuse some of that paper, the excess printing paper. 417 00:56:38.300 --> 00:56:43.800 Lauren Seney (Index Data): Okay, so we are heading towards… rapidly towards the end of the hour. 418 00:56:44.220 --> 00:56:50.800 Lauren Seney (Index Data): So, we can take a quick look at for use at location. I am doing it in this, 419 00:56:50.880 --> 00:57:08.099 Lauren Seney (Index Data): snapshot environment, so these settings are going to get wiped out today. But if anybody wants to go play with this today, it is, configured. I have a test user and a couple of items, but you could add items as well. So, in this case, 420 00:57:08.380 --> 00:57:15.260 Lauren Seney (Index Data): I added a loan type, and I created items with that loan type, so that I could have a circulation rule specific to that. 421 00:57:15.310 --> 00:57:30.300 Lauren Seney (Index Data): I had to enable the for use at location in the loan policy, and then I wrote circulation rules that would apply to these items. I think it's also good if you're gonna do this, thinking about some of these things we've talked about, like 422 00:57:30.370 --> 00:57:46.859 Lauren Seney (Index Data): what would the request policies be? Would they be different from other materials? Did you need to designate a separate rule? Also, thinking about notice templates and policies, if there's… if you're sending notices, and there's something different that needs to go into the notice, thinking about how that might. 423 00:57:46.910 --> 00:57:58.149 Lauren Seney (Index Data): look different. I did also put a link here to anybody who didn't see the session that they did in the implementers. This was actually the National Library of Sweden. 424 00:57:58.150 --> 00:58:07.249 Lauren Seney (Index Data): was talking through it. They were the primary drive behind this development, and so they kind of have a much more detailed explanation than I'm going to get to in a couple of minutes. 425 00:58:07.270 --> 00:58:11.860 Lauren Seney (Index Data): But looking at this, so I have… 426 00:58:13.510 --> 00:58:18.670 Lauren Seney (Index Data): Hopefully this… I should refresh this environment to make sure it has not logged me out. 427 00:58:21.190 --> 00:58:31.739 Lauren Seney (Index Data): In inventory, I put a couple… I created a location, to make it easy to see these items, but coming in, if I want to place 428 00:58:32.000 --> 00:58:41.240 Lauren Seney (Index Data): a hold on this, so as a user, I would, it's maybe coming through from your discovery, but within Infolio, creating this… 429 00:58:42.110 --> 00:58:44.970 Lauren Seney (Index Data): Request for my user. 430 00:58:45.810 --> 00:59:00.699 Lauren Seney (Index Data): I have these configured so that it's only a page request, so that's why that's the only option there. And I'm at the interim service point, so that's the service point I'm going to use here, and so I can place this request. 431 00:59:01.410 --> 00:59:04.540 Lauren Seney (Index Data): And then if I have pulled this off the shelf. 432 00:59:05.250 --> 00:59:21.940 Lauren Seney (Index Data): and bring it back up to the desk, you're gonna see that I have a little drop-down menu here, that applies to for use at location. It defaults to close loan and return item, but I'm gonna toggle this, and then… 433 00:59:23.680 --> 00:59:34.250 Lauren Seney (Index Data): For this scan, it actually shouldn't matter, because this is the scan that is acknowledging I have something on hold. And so I'm getting this pop-up here that I have something that is awaiting receipt. 434 00:59:34.880 --> 00:59:53.829 Lauren Seney (Index Data): I'm not gonna print that slip, but I have it in a status of awaiting pickup. So, all of the details about this item, this should look like any request that you have encountered before. You can reprint the slip if you did need it, or get details about the request or the item. 435 00:59:54.300 --> 01:00:00.230 Lauren Seney (Index Data): We're doing rapid-fire example here, so I'm… I'm the patron now, and I am… 436 01:00:00.900 --> 01:00:06.149 Lauren Seney (Index Data): Did not remember my barcode, so we're gonna look me up, but I'm here to check things out. 437 01:00:07.880 --> 01:00:08.940 Lauren Seney (Index Data): And… 438 01:00:09.190 --> 01:00:15.019 Lauren Seney (Index Data): You're gonna get… bring up this user and see that they have something awaiting pickup at this service point. 439 01:00:16.440 --> 01:00:17.749 Lauren Seney (Index Data): And when I… 440 01:00:18.100 --> 01:00:32.619 Lauren Seney (Index Data): enter this, you kind of see the details that the loan policy… I created a policy that was in-house use, but when we go over to the loan details, it's going to show that this item is checked out. 441 01:00:33.070 --> 01:00:45.260 Lauren Seney (Index Data): And so I use it in the reading room for the day, I bring it back up to the desk and say, you know what, I still need this tomorrow. And so at that point, when it gets checked in, we're gonna make sure we have this set to keep on hold shelf. 442 01:00:45.690 --> 01:00:47.719 Lauren Seney (Index Data): And when I check this in. 443 01:00:48.740 --> 01:01:02.220 Lauren Seney (Index Data): we're gonna see that it's saying that it has a status of checked out, but that we're keeping it, or keeping it on the hold shelf here. So this is not showing that this is back in circulation, this is having me go send it back. 444 01:01:02.410 --> 01:01:12.810 Lauren Seney (Index Data): to the hold shelf, so the patron can come back the next day, or later that day, or whatever it is to use the item again. And so, again, we can come back 445 01:01:13.610 --> 01:01:16.409 Lauren Seney (Index Data): In this session, and look me back up. 446 01:01:21.760 --> 01:01:27.490 Lauren Seney (Index Data): And again, we're gonna see that pop up the next day, that I have something that is available for me. 447 01:01:28.460 --> 01:01:33.060 Lauren Seney (Index Data): And I'm… Clicking in, and again, it's… 448 01:01:33.140 --> 01:01:37.570 Lauren Seney (Index Data): checked back out. I think the rule I set on this was a week. 449 01:01:37.580 --> 01:01:52.080 Lauren Seney (Index Data): So that's why these dates look so, so far out, for this, that they're checking out for a date, but we could change that rule so they checked out for just a day, or they checked out for a few hours, whatever that rule should be. And then if I come back. 450 01:01:52.080 --> 01:01:58.289 Lauren Seney (Index Data): today, and I say, you know what, I'm actually done with this item. So this time, I can… 451 01:01:58.340 --> 01:02:17.170 Lauren Seney (Index Data): close the loan and return it to the shelf. And so when I check that back in, I'm now going to see that the status has gone to Available. So this is… or if we were moving between service points, it would go in transit, so that it needed to go back to that other service point. But for this, you can return it, 452 01:02:17.690 --> 01:02:36.419 Lauren Seney (Index Data): or keep it on the hold shelf for as long as you need to. There are rules that are pertaining to when your holds expire, etc, so that you would get some of those same processes as before, but this lets somebody come back multiple times to review an item before the system is sending it back to the shelf. 453 01:02:37.400 --> 01:02:40.930 Lauren Seney (Index Data): So that was, like, the 5-minute overview, tops. 454 01:02:41.120 --> 01:02:54.429 Lauren Seney (Index Data): of this, but I think it's really cool functionality. It's coming with Trillium, so it's another release out, but it's something that hopefully will be useful for everybody that's doing circulation in the reading room. 455 01:02:57.610 --> 01:02:59.399 Dan Lipcan (he/him): And Lauren, you can set that. 456 01:03:00.010 --> 01:03:04.649 Dan Lipcan (he/him): Drop down to ask for action, so you get that… you get prompted every time. 457 01:03:05.010 --> 01:03:07.889 Dan Lipcan (he/him): Whether, you know, which one you want for a given… okay. 458 01:03:10.270 --> 01:03:21.350 Lauren Seney (Index Data): Great. And again, if anybody wants to go play today, the rules are set up in this system that's linked on the agenda. My user is, MuseumsTest. 459 01:03:21.570 --> 01:03:34.219 Lauren Seney (Index Data): And if you toggle locations to the reading room, I created two items, but you can create more items. There's not a lot in the system, but kind of for what the workflow looks like, you could… can work through that. 460 01:03:35.620 --> 01:03:37.780 Lauren Seney (Index Data): Yeah, I'm excited for it. 461 01:03:39.590 --> 01:03:43.180 Dan Lipcan (he/him): And if you do go and watch the video from the implementers. 462 01:03:43.820 --> 01:03:55.670 Dan Lipcan (he/him): There's probably 10 minutes of chat before they actually get started, so you can, like, you know, go way into the recording and, you know, you don't have to listen to them talk about whatever they talked about. 463 01:03:55.950 --> 01:03:57.870 Dan Lipcan (he/him): Weather or snow or something. 464 01:03:59.090 --> 01:04:00.139 Lauren Seney (Index Data): Probably, yeah. 465 01:04:00.140 --> 01:04:00.820 Dan Lipcan (he/him): Yeah. 466 01:04:02.530 --> 01:04:18.449 Lauren Seney (Index Data): So it looks like we are kind of at time to wrap up, but I would appreciate any insight on what people might want to talk about next time. You can post it on Slack, or you can ping me directly, so we can make sure we get something kind of prepped on the agenda. 467 01:04:20.240 --> 01:04:20.770 Dan Lipcan (he/him): Great. 468 01:04:21.840 --> 01:04:26.509 Lauren Seney (Index Data): Awesome. Everybody have a great rest of your day. This is a great conversation. 469 01:04:26.510 --> 01:04:27.180 Dan Lipcan (he/him): Yes. 470 01:04:27.360 --> 01:04:28.940 Dan Lipcan (he/him): Thanks, Lauren. Thanks, everyone. 471 01:04:29.320 --> 01:04:30.420 Jamie Cumby: Thanks, guys.