00:19:18 David Bottorff (UChicago): It would be low priority for Chicago 00:24:11 David Bottorff (UChicago): If you find and return an item within one year of paying the lost item fee, contact Circulation to request a refund of the lost item fee. Any refunds will be applied first to any outstanding fines and other fees owed to the Library before the remaining balance is issued. 00:27:40 Olga: We refund the replacement cost within 2 years but only if a collection librarian agrees to take the book back. 00:27:50 David Bottorff (UChicago): Reacted to "We refund the replac..." with πŸ‘πŸ» 00:35:28 Katie Rahman: Same for the University of Missouri. 00:35:50 Olga: We don’t use that. 00:36:10 Heather: we don't use that either 00:36:54 Scott Peterson: Replacement copies vary widely among our libraries, some take an exact copy and waive the fee, others want the replacement cost. 00:37:06 Thomas Trutt: Reacted to "Replacement copies v..." with πŸ‘πŸ» 00:37:09 Thomas Trutt: Reacted to "we don't use that ei..." with πŸ‘πŸ» 00:37:11 Thomas Trutt: Reacted to "We don’t use that." with πŸ‘πŸ» 00:37:15 Thomas Trutt: Reacted to "Same for the Univers..." with πŸ‘πŸ» 00:37:47 Katie Rahman: We take replacement copies, but we do not remove the processing fee. 00:37:56 Thomas Trutt: Reacted to "We take replacement ..." with πŸ‘πŸ» 00:40:47 Robert Heaton: Sounds like you need a setting in FOLIO for determining which copy to return to the patron! /s 00:40:57 David Bottorff (UChicago): Reacted to "Sounds like you need..." with 🀣 00:46:10 David Bottorff (UChicago): If lost item returned or renewed, remove lost item processing fee No