WEBVTT

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Susan Kimball: Hello, everyone!

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Scott Peterson: Morning.

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Susan Kimball: It'll give folks a few minutes to come in.

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Susan Kimball: Cornelia, I have that we are at UXProd 2271. Does that jive with what you have on… the spreadsheet.

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Susan Kimball: Okay, great.

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Susan Kimball: I think I am gonna try the, AI companion today. I think that it actually generates a meeting summary. I've been doing,

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Susan Kimball: I've been… I went back and did a bunch of AI meeting summaries for prior, I think that…

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Susan Kimball: I don't know if you have to turn it on in order to get a summary at the end of the meeting, but

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Susan Kimball: curious if anyone has used that feature before.

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Cornelia Awenius: We've used it before, and you have to put it on, yes, but you did.

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Susan Kimball: I did, I turned it on, but if we… if you…

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Susan Kimball: If you turn it on, does it then…

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Susan Kimball: Generate the summary at the end of the meeting automatically?

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Cornelia Awenius: We had that sent to us.

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Susan Kimball: By Peter Murray. Oh, right, Peter got it.

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Susan Kimball: But it must generate it if we turn it on. Is that what happened, Cornelia, that you remember? Yes, yes.

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Cornelia Awenius: As far as I remember.

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Susan Kimball: Alright, we'll see if that works. The way… so, just so folks know, the way… I have not been doing these meetings

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Susan Kimball: Because we're documenting everything that we're deciding in, in the spreadsheet, and then also in JIRA. But the… our regular meetings, we have been,

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Susan Kimball: I started using… Tom had been using a local version of Copilot when he was doing it. I started, using…

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Susan Kimball: Gemini.

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Susan Kimball: an institutional version of Gemini, which means that the transcript does not go to train the model, it just gets, analyzed locally. So, don't worry about the notes. So, I… I did them back to where we…

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Susan Kimball: we're caught up at this point. So, I can continue to do them in Gemini. I did not want to do them in Gemini if it was just going to the cloud, so, and I will… we'll talk about it, and I'll give folks a chance to respond at Monday's meeting, when we have a

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Susan Kimball: Larger, contingent, hopefully.

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Susan Kimball: So…

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Susan Kimball: Welcome, everyone. Nice to see you all. Today, we're gonna keep making our way through these remaining JIRA tickets, which is, we're getting close to.

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Susan Kimball: I think this is our last…

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Susan Kimball: group of them. So we probably have 2 or 3 more meetings worth, but hopefully we will get through them.

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Susan Kimball: Cornelia is going to…

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Susan Kimball: keep up on the spreadsheet, and I will be sharing my screen. We are up to 22.

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Susan Kimball: 71. Any, announcements or anything before… We get started.

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Susan Kimball: Alright.

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Susan Kimball: I will share my screen.

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Susan Kimball: And I will make it a little bit bigger…

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Susan Kimball: Alright, is that big enough? People read it okay?

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Susan Kimball: Alright, 2271. Use effective copy number.

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Susan Kimball: In loans and related in-app reports.

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Susan Kimball: Let's see…

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Susan Kimball: Well, did we look at… I don't even know if we have looked at 2170. Let's just take a quick peek at that.

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Thomas Trutt: Something tells me that's inventory.

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Thomas Trutt: So we probably didn'.

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Susan Kimball: Oh, yeah, we probably did not.

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Susan Kimball: It's interesting, all the things that are…

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Susan Kimball: It is open, and all the things that are… it's referring to are all closed, presumably done.

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Susan Kimball: Hmm.

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Susan Kimball: Interesting.

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Susan Kimball: So this one is just about storing it.

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Susan Kimball: It was split off from…

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Susan Kimball: So where is this supposed to be stored? Because it's already doing this…

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Thomas Trutt: I wonder if this was one that was completed, but never closed.

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Thomas Trutt: If you scroll back down to the linked issues, what's down there?

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Susan Kimball: It's this one that…

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Thomas Trutt: Yeah.

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Susan Kimball: I don't understand how store effective copy number is different than… oh, it's the call number piece that is store, that is…

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Susan Kimball: That this one is, is done.

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Susan Kimball: But they haven't… they're not storing… Effective copy number?

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Susan Kimball: In the item record, that seems… isn't it part of the call number?

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Susan Kimball: The effective call number, or maybe not?

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Thomas Trutt: I thought it was.

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Susan Kimball: I would have thought it was, too.

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Susan Kimball: Who is… oh, Kate! It doesn't look like this is on any… Schedule.

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Susan Kimball: This is an old ticket, too.

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Susan Kimball: So right now, the copy number… this one looks like it is…

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Susan Kimball: I mean, it's actually marked as blocked.

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Susan Kimball: So, I don't know if it needs further refinement, or if we can just flag this one, but it looks like it needs to be…

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Susan Kimball: I mean, look at how old this one is, like, iris.

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Susan Kimball: It looks like we would need to check in with…

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Susan Kimball: Metadata management inventory folks to figure out what's going on with that other one.

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Susan Kimball: Is it sup… hmm…

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Susan Kimball: Can someone look and see if it's in the effective call number? Because I actually thought…

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Susan Kimball: But isn't it the last digit of the effective call number?

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Robert Heaton: Copy number is an effective call number. Here's a… here's a page that says that.

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Susan Kimball: Okay.

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Susan Kimball: So this sounds like it needs to be a separate

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Susan Kimball: field, but if it's already part of the effective call number, then…

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Susan Kimball: Does that make this not necessary or redundant?

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Robert Heaton: Well, and…

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Robert Heaton: I'm trying to jump in to check, but, like, Holdings Record doesn't have a copy number field, does it?

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Thomas Trutt: It shouldn't.

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Susan Kimball: No, it should be in the item only.

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Robert Heaton: Yeah, so the effective copy number is always going to be the item copy number, so I don't… I don't understand.

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Susan Kimball: Yeah, it feels like it's already… like it's already there.

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Susan Kimball: Because it said, like, where do you want it? You want it anywhere the effective call number string displays in the user's loan, so…

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Susan Kimball: It's always… And in transit.

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Susan Kimball: As long as the effective call number is being displayed, the copy number is part of that.

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Susan Kimball: So I'm wondering if we don't need this anymore.

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Susan Kimball: Any…

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Cornelia Awenius: You could probably check if the effective call number is on all these reports mentioned.

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Cornelia Awenius: Otherwise… Can be closed.

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Susan Kimball: Okay, will you put a note in the spreadsheet.

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Cornelia Awenius: Yes.

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Susan Kimball: to check, and I won't drag everyone through it now, but yeah, I think that if it's true that the effective call number is in these reports, which usually it is,

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Susan Kimball: Then… and it certainly is, like, in the lists.

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Susan Kimball: When you're running a list, you can get the effective call number.

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Susan Kimball: Then I think it seems like this is redundant, because it was already taken care of.

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Susan Kimball: And could potentially be closed.

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Susan Kimball: And potentially, this one… Could also be closed, if that

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Susan Kimball: is… already stored.

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Susan Kimball: I mean…

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Susan Kimball: There is a copy number on the item record, obviously, and this… if this is effective copy number as part of the effective call number, then you might not… they might not need that either.

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Thomas Trutt: I think this might actually be re…

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Thomas Trutt: This might be worded wrong, I think it's supposed to be used effective call number in loans and related app reports.

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Cornelia Awenius: No, there was, the store… the store effective copy number, says this… there were split tickets. One was to call number prefix, and suffix, and the other one was for copy number to be part of the effective call number.

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Cornelia Awenius: So…

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Susan Kimball: Which is…

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Cornelia Awenius: That's why it says copy number, because that was split from the previous suffix.

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Susan Kimball: Right, from this other… oh, it's not here anymore. It was on the other one, yeah. I think that's right.

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Susan Kimball: Alright, well, I'll take a look at those reports and see, because it does feel like it is redundant.

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Thomas Trutt: For that, it's really old, and we don't… we didn't miss it anyways. Right.

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Susan Kimball: Yes, it's from 2019.

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Susan Kimball: All right.

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Susan Kimball: Why did you go all the way to the top? Alright, let me try that again.

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Susan Kimball: let's see… It is not clicking where I'm clicking. Okay.

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Thomas Trutt: doesn't want you to open that one.

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Susan Kimball: Does not. Check out… improve styling. Okay. Check out failures. Improved styling.

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Susan Kimball: This is a very brief ticket.

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Susan Kimball: Current error message structure does not allow for front-end to style them and call attention to important text.

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Susan Kimball: Let's see this one as, an example.

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Thomas Trutt: I'm not sure… I'm not sure how much styling you want to add to this because of screen readers and accessibility.

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Susan Kimball: Yeah.

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Robert Heaton: Well, we could have Symantec.

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Robert Heaton: you know, the features in HTML, right? That would… Or, like… Or both.

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Susan Kimball: Bold and… right.

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Thomas Trutt: Yeah.

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Susan Kimball: So, in this case…

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Susan Kimball: So it's basically… Bolding.

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Susan Kimball: Isn't there… this feels like…

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Susan Kimball: there is styling in modals. Like, there are definitely bolded items, so I'm wondering if this is already…

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Susan Kimball: been done.

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Thomas Trutt: Might have been done in a different ticket.

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Thomas Trutt: But you're right, there is.

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Susan Kimball: Especially styling, because the status is definitely highlighted in some of them.

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Susan Kimball: I don't feel like this has not been done at all.

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Susan Kimball: I think this is another one we have to look at, Cornelia, and see… Because I've…

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Susan Kimball: I know that there's definitely bolded information in pop-up, in modals, when you're checking things in and out.

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Susan Kimball: Maybe it's just in checkout… checkout specifically?

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Susan Kimball: I think we would have to look at that.

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Cornelia Awenius: Maybe it was forgotten for the special case, or maybe not, maybe it's ticketus.

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Susan Kimball: I mean, this is very…

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Susan Kimball: generic, and looks like there's this one ticket for a specific example, but that looks like the only…

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Susan Kimball: only one, and maybe this has already been done in other… this one is also a very old.

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Susan Kimball: Ticket.

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Susan Kimball: Back to 2020.

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Thomas Trutt: Dina would probably know if this was done or not, or how the front-end styling is done. I do know that the error messages that popped up are using a common dialog box.

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Thomas Trutt: In a combined dialog box, they did that when there's multiple blocks on a patron account or a checkout.

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Thomas Trutt: Okay. This might have been rolled into that, because I… you're right, I do know there is styling. It might also have been, and it's not flushed out here, that they want something on the back end that identifies what needs to be styled, and maybe it's all on the front end now, or… yeah, who knows?

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Susan Kimball: Yeah, it does say that the structure on the back end doesn't allow for the front end to be styled. But I'm curious, like you said, does it…

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Susan Kimball: are they all controlled by the same styling? Like, whenever a dialog box comes up, bold the item status, bold, like, you know what I mean?

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Susan Kimball: Because they can't be doing these one at a time, every different message that comes up. There's gotta be some standard…

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Thomas Trutt: Yeah, there's templates that they use, that they apply, because you need it for internationalization, because the text around the components portfolio needs to be…

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Susan Kimball: Right.

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Susan Kimball: Okay, just make a note…

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Cornelia Awenius: Relatively quickly, yes.

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Susan Kimball: Yeah, let's test it, and we'll see, because it feels like this could potentially be, closed.

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Susan Kimball: So if it's already taken care of, then we can close this one.

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Susan Kimball: Alright, make phone a repeatable field with type labels.

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Susan Kimball: So, phone… Numbers… .

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Thomas Trutt: I think this relates back to when we were talking about allowing Folio to have multiple message

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Thomas Trutt: avenues. Like, you could have print, email, text message.

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Susan Kimball: Yeah, I thought text messaging was still on the… thing, but…

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Thomas Trutt: It keeps popping off.

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Susan Kimball: They're… but they're already…

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Susan Kimball: We have two fixed fields, though, phone and mobile phone, so I don't know that we need this.

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Thomas Trutt: What about facts?

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Olga: Actually, it's, probably, I don't know if this ticket is about it, but, no, sorry.

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Olga: I was thinking about email.

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Olga: Sorry, no.

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Susan Kimball: Yeah, I mean, right now there's email, phone, and mobile phone are the three fields, I think, in that chunk of the user record.

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Susan Kimball: So… I think this sounds like a different way of approaching… like… having…

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Susan Kimball: a more flexible way of doing it, but I think we already have two phone fields, and one of them is labeled mobile.

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Susan Kimball: So if we do, I hope we do eventually, enable SMS messaging that It…

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Susan Kimball: There's a mobile phone field that could be used.

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Thomas Trutt: Yeah.

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Susan Kimball: I think.

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Thomas Trutt: I mean…

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Susan Kimball: Is not necessarily needed, but… -Oh.

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Thomas Trutt: nice to have.

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Thomas Trutt: A lot of applications where you're storing user data allow for multiple

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Thomas Trutt: phone types. Like, you have a home phone number, office phone number, mobile phone number.

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Thomas Trutt: like, emergency contacts, like… Right. Like, 50 different phone numbers. Right.

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Susan Kimball: But we don't… is there a use case for that, though?

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Thomas Trutt: No.

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Susan Kimball: Like, in the case of this, like, what are we… what is our goal here? Like, if the goal is to enable…

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Susan Kimball: Text messaging. We have to have one field that allows a place for the mobile phone to be designated.

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Thomas Trutt: Exactly.

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Susan Kimball: I don't know.

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Thomas Trutt: I think the only place where this would be more useful…

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Thomas Trutt: For… let me rewind it. For higher education, I don't think it's necessary, because you're right, like, we only need a contact phone number, and then we need a cell phone number, because we have other avenues to get people's phone numbers.

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Thomas Trutt: But I'd be interested to see what public libraries

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Thomas Trutt: Private institutions would think, because they may need to or want to store more phone numbers.

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Jacob Dudley: Was this about recording the carrier for the phones?

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Jacob Dudley: Because I do remember at my old library, when we did have SMS, we did have to put in the carrier.

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Susan Kimball: Ugh.

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Thomas Trutt: I don't see if it…

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Susan Kimball: Yeah, it does… he's right, it does.

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Jacob Dudley: Certain carriers did not allow… like, we could not send from certain carriers.

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Susan Kimball: Huh.

198
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Jacob Dudley: Like, AT&T's T-Mobile, whatever.

199
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Susan Kimball: Yup.

200
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Cornelia Awenius: But I… For me, it seems, it's more along, like, you need a home phone, work phone, whatever.

201
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Cornelia Awenius: parent's phone.

202
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Susan Kimball: Right.

203
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Susan Kimball: Yeah, I don't know about the carrier aspect of it.

204
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Susan Kimball: how the messaging would work. It's… I mean, the technology has developed so…

205
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Thomas Trutt: Yeah.

206
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Susan Kimball: Far beyond where basic messaging used to be, like, I don't know.

207
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Thomas Trutt: you used to need to know the carrier, and some systems don't have it because certain carriers had restrictions around text message versus SMS message, but then also, you could cheat.

208
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Thomas Trutt: Some carriers, like AT&T, and I think Verizon actually had an email address that everyone's cell phone had, so, like, here would be your number at

209
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Thomas Trutt: AT&T.sms.omething like that. So you could send a message that way, and not use an SMS gateway, but…

210
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Susan Kimball: Right. I don't think it's needed anymore, but…

211
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Thomas Trutt: Yeah, that'd be a doubt.

212
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Susan Kimball: That it's not… that's not sort of how…

213
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Susan Kimball: Yeah, it says right here that it does already allow for it.

214
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Cornelia Awenius: We do have different address types, so maybe it was meant, like, addresses are a style that you can…

215
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Cornelia Awenius: Choose between home and work and whatever you want.

216
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Susan Kimball: Yeah, I mean, I think it would need to be pretty far down the list of… beyond what… I mean, the capability, what we have right now.

217
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Susan Kimball: Has probably enough to support text messaging.

218
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Susan Kimball: It doesn't… it's true, it doesn't have…

219
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Susan Kimball: Capability to support more than two phone numbers.

220
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Susan Kimball: but… I don't know.

221
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Susan Kimball: If we want to keep it.

222
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Anja Kakau | VZG: for our old system, the approach was a totally different one. It was not one or two,

223
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Anja Kakau | VZG: entries for the patron itself, but having this type of address fields, like you could add a work address.

224
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Anja Kakau | VZG: A home address, a parent's address, and for each, you could add an email and a phone number, and that approach, for me, would make more sense, because it would be connected to some kind of

225
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Anja Kakau | VZG: Already existing address type, but.

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Susan Kimball: Right.

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Anja Kakau | VZG: That's a totally different approach.

228
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Susan Kimball: Yeah, Anya, our old system did that as well. The phone number was tied to…

229
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Susan Kimball: The type of contact was sort of like… and tied to dates, like, you're… you're home during these dates, or whatever.

230
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Cornelia Awenius: But it seems a bit out of date. Yeah.

231
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Susan Kimball: Okay.

232
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Susan Kimball: Well, are people comfortable with…

233
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Susan Kimball: proposing to close it now. Again, these go… if… if this comes up again, it's gonna… I mean, it's literally one sentence. It's gonna need to be rewritten anyway, if this is gonna be any fir… go any further.

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Thomas Trutt: I say killer.

235
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Cornelia Awenius: I mean, there is a… there is a team working on SMS messaging right now.

236
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Susan Kimball: That's good.

237
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Cornelia Awenius: Monday, so… maybe…

238
00:26:06.050 --> 00:26:07.050
Susan Kimball: That's exciting.

239
00:26:08.230 --> 00:26:12.370
Cornelia Awenius: Because Staff Day, she edited a lot of those tickets.

240
00:26:12.370 --> 00:26:15.159
Susan Kimball: Yeah, right. You know somebody's doing something.

241
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Cornelia Awenius: Yes.

242
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Susan Kimball: Yeah, I mean, if they need more than what they have, that's gonna come back.

243
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Cornelia Awenius: Yes.

244
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Susan Kimball: to user management, so… Alright, let's close it, and we'll see if anybody speaks up for it.

245
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Susan Kimball: Oh, no.

246
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Thomas Trutt: Sorry, my brain is just going in 15 different directions today. When you said that, I just went to wedding vows. Speak now and forever hold your baby.

247
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Susan Kimball: Exactly.

248
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Susan Kimball: Alright, prioritizing needed for… -Oh, is this the three-part item sheet?

249
00:26:48.890 --> 00:26:49.530
Susan Kimball: It is.

250
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Thomas Trutt: Kill it.

251
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Susan Kimball: Well, we're rethinking… I mean, are… is 3-part item state dead in the water, or what is… where are we at with that, would you say, Tom?

252
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Thomas Trutt: I say we kill it. No, I have to get…

253
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Thomas Trutt: and talk to Laura Daniels. Me and her were going to…

254
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Thomas Trutt: Do a spin-off group from, Cross-op.

255
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Susan Kimball: Yep.

256
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Thomas Trutt: And look at the pain points of current item status and that.

257
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Thomas Trutt: Either way, like, the way item state func… the whole idea behind three-part item state, the way it was designed, is probably going to get tossed out the window and redesigned.

258
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Susan Kimball: Which is why this needed for is not… It… this.

259
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Thomas Trutt: Yeah. It's gonna be relevant, yeah.

260
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Thomas Trutt: Yeah, instead of, like, 3 parts, I was thinking 2 parts. Right.

261
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Susan Kimball: Yeah.

262
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Susan Kimball: Okay, so do we think… This can be closed, as it is.

263
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Thomas Trutt: Yeah, I say kill it.

264
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Susan Kimball: Because even if it does get… even if it does get put together with… I mean, it gets rewritten, I think, or the whole thing is going to have to be rewritten, so needed for might not even be a thing.

265
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Thomas Trutt: Yeah, I think it was,

266
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Thomas Trutt: I think the new… the state that I was thinking of keeping was process.

267
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Susan Kimball: Yeah.

268
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Susan Kimball: Which is sort of what it… what the process is that it's…

269
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Susan Kimball: In, like, reserve process, or binding, or whatever.

270
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Thomas Trutt: Exactly, exactly. And it kind of combined… the new idea behind item estates is it kind of combined the other two, because you had needed for, and you had process, and… Right.

271
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Susan Kimball: It's really just won, like…

272
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Thomas Trutt: Yeah, exactly, that's exactly it. And basically, it would be an extra state that could have multiple steps to it.

273
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Thomas Trutt: Which is what the other wall was supposed to do, so it cleans up the item record slightly.

274
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Susan Kimball: Gotcha.

275
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Susan Kimball: Alright, this is a notification… When recently ordered item they are interested in is available.

276
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Susan Kimball: Oh, so… Oh, this was mentioned by 5 colleges.

277
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Cornelia Awenius: You don't know anything about it properly. Well, I mean…

278
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Susan Kimball: This is a July 10th, let's see, July 10th, when? 2020, Cornelia. No, I don't remember this specific… and it was also in resource management, not resource access.

279
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Cornelia Awenius: Oh, great.

280
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Susan Kimball: This…

281
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Cornelia Awenius: about…

282
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Cornelia Awenius: about… I don't… something is on order, but I don't want to request it, but I do want to know when it's available.

283
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Susan Kimball: Yeah.

284
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Susan Kimball: This is funny, because for the longest time, we have always had on our order form, like, notify me.

285
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Susan Kimball: There is no such thing, there has never, ever been, in any system we've had a notification when something is available. What notify means is we put it on hold for you. So if you just want to be notified, you can't be. It's not actually a thing.

286
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Cornelia Awenius: Whoa.

287
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Susan Kimball: So…

288
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Thomas Trutt: Is there… Is there a way, and perhaps this could be reworked, is there a way

289
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Thomas Trutt: Yeah, I guess there isn't. How could you? Never mind.

290
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Thomas Trutt: SSA, is there a way of having a request for something that's on order?

291
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Thomas Trutt: But… More… yeah, but I'd have to have an item record.

292
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Susan Kimball: Yeah, so when it's ordered, as soon as it's on order, it can be requested.

293
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Susan Kimball: But it has to have an item, because you can't place a request without it. So the request happens, you just can't…

294
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Susan Kimball: be notified without requesting it. That's what this is about.

295
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Susan Kimball: I think, yeah, I think we need to let this one go, because we have not ever been able to do it, and I don't…

296
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Susan Kimball: Yeah, see, if I recall, five colleges did distinguish between putting a request on it.

297
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Thomas Trutt: Yeah, and Erin is saying that she thought it was from the, like, a catalog when you see her, so I… this almost also feels like a workaround. If that's the case, this feels like a workaround for the whole, like, three-part item status.

298
00:31:16.440 --> 00:31:17.100
Susan Kimball: Yeah.

299
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Susan Kimball: But it's not…

300
00:31:21.280 --> 00:31:27.850
Cornelia Awenius: from a patron's view, I think this is interesting, but it sounds way too complicated.

301
00:31:27.850 --> 00:31:30.279
Susan Kimball: Yeah, I know, which is why we've never had it.

302
00:31:30.280 --> 00:31:30.840
Cornelia Awenius: Yeah.

303
00:31:31.480 --> 00:31:43.049
Susan Kimball: We finally just changed the wording on our order form and said… changed it from notify me, which was a lie, to place it on hold. So, notify is no longer an option.

304
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Anja Kakau | VZG: And why distinguish… I say kill it.

305
00:31:45.690 --> 00:31:51.039
Susan Kimball: Well, because some people don't want it, they just want to know… I guess because…

306
00:31:52.040 --> 00:31:54.310
Susan Kimball: I think this is a dated…

307
00:31:54.490 --> 00:31:58.900
Susan Kimball: and quaint idea. It used to be, at Amherst.

308
00:31:59.040 --> 00:32:09.539
Susan Kimball: We had many, many faculty who were responsible for building the collection. They would just go through catalogs, they would order books, we had really robust ordering from our faculty.

309
00:32:09.540 --> 00:32:20.399
Susan Kimball: They didn't want… they were building the collection. They didn't need to see all the books, they just… whatever. So, they didn't necessarily want to get them. This… this doesn't happen anymore, so it's…

310
00:32:20.540 --> 00:32:22.860
Susan Kimball: I think it should just be closed.

311
00:32:23.860 --> 00:32:24.480
Thomas Trutt: I like that.

312
00:32:25.540 --> 00:32:26.199
Cornelia Awenius: We have…

313
00:32:26.200 --> 00:32:30.450
Susan Kimball: We have not kept any of these open so far, I just want to let you know. It's very exciting.

314
00:32:31.420 --> 00:32:40.319
Thomas Trutt: I also, like, I would say, also argue that it's not part of Access Services, that that should be part of collection development and ordering. That should be part of.

315
00:32:40.320 --> 00:32:41.980
Susan Kimball: We're in charge of notices.

316
00:32:43.500 --> 00:32:46.483
Thomas Trutt: We don't have to be.

317
00:32:48.420 --> 00:32:49.909
Susan Kimball: Isn't that?

318
00:32:49.910 --> 00:32:56.440
Anja Kakau | VZG: That's something for discovery? Like… Yeah. Push it over there.

319
00:32:56.440 --> 00:32:58.070
Susan Kimball: Yeah, exactly.

320
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Susan Kimball: Alright.

321
00:33:00.680 --> 00:33:06.270
Cornelia Awenius: Sorry. Katie, what do you mean by it happens in public libraries?

322
00:33:06.600 --> 00:33:28.790
Katie Rahman: Oh, the… people will request a book being added to collection, but they just want to be notified and not a whole place. It happened a lot, and I think it's kind of the same idea that they think it should be added to the collection, you know, it's like something missing from the collection that we should have, but not that they necessarily want it.

323
00:33:28.790 --> 00:33:31.230
Katie Rahman: So… Yeah, that…

324
00:33:31.620 --> 00:33:36.509
Susan Kimball: I would argue, why do they need to know that it came in, right? Like, I would have argued that for our own fact.

325
00:33:36.510 --> 00:33:44.440
Cornelia Awenius: Because they're interested, but don't need it right now and in the first place, so wonder how others let it first and don't hold it up.

326
00:33:44.440 --> 00:33:52.689
Thomas Trutt: Because that way, if it's never purchased it, yeah, I was gonna say, that way, if it's never purchased, they can come to the library and complain that, why did you not purchase this item?

327
00:33:52.690 --> 00:33:56.480
Susan Kimball: Or why did it take you 6 months to purchase a sign-up? Right.

328
00:33:58.480 --> 00:34:14.550
Katie Rahman: I… I don't think it's necessary. Like, I… like Susan said, there's no ILS that would have… that had that functionality that I'm aware of. So, yeah, I… I think it's… it would be way complicated and not a high priority.

329
00:34:15.189 --> 00:34:26.239
Susan Kimball: That was gonna be my next question, Katie, was whether your library that you had this happen at actually could fulfill this, other than, like, someone emailing them manually.

330
00:34:27.570 --> 00:34:32.290
Katie Rahman: Yeah, that's what we did, you know, we have a spreadsheet and contact the person, so…

331
00:34:35.310 --> 00:34:48.790
Susan Kimball: Alright, this one looks like, Olga, one that you all looked at for reserves. After an item has been associated with a course, sync item and inventory data. Oh yeah, we definitely

332
00:34:49.290 --> 00:34:53.030
Susan Kimball: This… Has been a problem.

333
00:34:53.790 --> 00:35:02.820
Susan Kimball: From the beginning, that the way that courses was developed, Was that when you attach

334
00:35:03.510 --> 00:35:05.310
Susan Kimball: An item to a course.

335
00:35:05.930 --> 00:35:11.509
Susan Kimball: It is a one-time grab of that data, and there's not a live connection between

336
00:35:11.810 --> 00:35:16.280
Susan Kimball: It's not just pointing to the UUID, for example, and pulling in that data.

337
00:35:17.220 --> 00:35:21.339
Susan Kimball: And it has various implications down the road.

338
00:35:21.480 --> 00:35:26.910
Susan Kimball: So I think this one… Probably needs further refinement?

339
00:35:28.340 --> 00:35:32.259
Susan Kimball: I would think. It doesn't have very much in it.

340
00:35:32.260 --> 00:35:33.920
Cornelia Awenius: The development team, no.

341
00:35:34.530 --> 00:35:35.130
Susan Kimball: Oh.

342
00:35:36.500 --> 00:35:37.340
Susan Kimball: Wow.

343
00:35:37.910 --> 00:35:43.450
Olga: When we looked at it, none of us had enough expertise to refine it, so…

344
00:35:43.660 --> 00:35:44.240
Susan Kimball: Okay.

345
00:35:46.040 --> 00:35:51.600
Susan Kimball: But it does date back to when it was very first, when Courses was built, so…

346
00:35:51.600 --> 00:35:52.340
Olga: Yes.

347
00:35:52.340 --> 00:35:55.619
Thomas Trutt: mentioning PubSub. Yeah, right.

348
00:35:55.620 --> 00:35:57.189
Susan Kimball: So, it's gotta be refined.

349
00:35:57.300 --> 00:36:02.789
Susan Kimball: Yeah, I think this is still a desired functionality on the courses side, it just… it needs refinement.

350
00:36:03.180 --> 00:36:07.249
Olga: I think it was even on our priority list, of course.

351
00:36:07.250 --> 00:36:09.739
Susan Kimball: Yeah, yeah, it may very well have been.

352
00:36:10.890 --> 00:36:13.380
Susan Kimball: Hey, we kept one! Look at that.

353
00:36:13.680 --> 00:36:19.319
Susan Kimball: Your item status. Check in… yeah, I did…

354
00:36:19.550 --> 00:36:23.809
Susan Kimball: Check-in customized behavior in the check-in app.

355
00:36:24.300 --> 00:36:25.160
Thomas Trutt: No.

356
00:36:25.320 --> 00:36:26.105
Susan Kimball: No.

357
00:36:27.010 --> 00:36:28.860
Susan Kimball: We… okay, wait.

358
00:36:34.430 --> 00:36:37.390
Thomas Trutt: I think this is back to the three-part item status, isn't it?

359
00:36:37.390 --> 00:36:38.670
Susan Kimball: Okay…

360
00:36:44.810 --> 00:36:50.239
Susan Kimball: Well, we already know that certain item statuses cannot be checked out.

361
00:36:50.770 --> 00:36:51.560
Susan Kimball: Pretty fun.

362
00:36:56.260 --> 00:36:59.590
Thomas Trutt: Yeah, this is… this is customized item statuses.

363
00:37:00.150 --> 00:37:02.350
Susan Kimball: No. Can we just say no?

364
00:37:02.890 --> 00:37:04.820
Cornelia Awenius: But it isn't… this…

365
00:37:05.180 --> 00:37:05.750
Thomas Trutt: Is he…

366
00:37:05.750 --> 00:37:14.789
Cornelia Awenius: Is this something already done? Like, for some item statuses, you get a modal that this is declared lost, and you can check it

367
00:37:15.010 --> 00:37:19.239
Cornelia Awenius: When you check it in? Or is that what it means?

368
00:37:19.520 --> 00:37:22.319
Susan Kimball: No, look, it's saying it wants to customize.

369
00:37:22.730 --> 00:37:27.510
Susan Kimball: different item statuses behave at my library. I want it to be special.

370
00:37:29.370 --> 00:37:34.319
Susan Kimball: But I think that… isn't that opposite the whole definition of the item status?

371
00:37:35.020 --> 00:37:39.380
Susan Kimball: That's what loan types are for! Do I sound like a broken record? No.

372
00:37:39.380 --> 00:37:40.440
Thomas Trutt: You are correct.

373
00:37:41.450 --> 00:37:43.310
Cornelia Awenius: No, I mean, I get the use case.

374
00:37:43.870 --> 00:37:49.870
Susan Kimball: I do understand the use case, but again, you should have a loan type that is restricted.

375
00:37:50.350 --> 00:37:57.470
Susan Kimball: Or whatever, you don't have to call it restricted, but… Non-circulating, or… .

376
00:37:57.760 --> 00:37:59.559
Cornelia Awenius: Because that is what…

377
00:38:01.800 --> 00:38:09.570
Susan Kimball: That is how circulation rules and loan types are designed to work, not item statuses.

378
00:38:09.880 --> 00:38:11.640
Cornelia Awenius: Though, we've drawn…

379
00:38:12.840 --> 00:38:23.590
Cornelia Awenius: I would argue that withdrawn should not… that you should not have to change the loan type on withdrawn items, and that they should not check out without a warning, but yeah, it's.

380
00:38:23.630 --> 00:38:31.450
Susan Kimball: Right, but that is a… but… oops, I didn't mean to edit that. That should be, though, a…

381
00:38:31.970 --> 00:38:38.699
Susan Kimball: I mean, we could argue that that's a function, and all withdrawn item statuses should function that way, not that…

382
00:38:39.990 --> 00:38:49.330
Susan Kimball: Is… because what this sounds like it's doing is that it's saying, we want to do something other than what the item status is designed by the system to do.

383
00:38:49.640 --> 00:38:54.659
Susan Kimball: I would agree with you that withdrawn should not circulate, and maybe it doesn't. I don't…

384
00:38:57.830 --> 00:38:59.750
Cornelia Awenius: Maybe it was changed at some time.

385
00:38:59.750 --> 00:39:03.720
Susan Kimball: It does say it allows checkout with a warning, so maybe, I don't know.

386
00:39:03.720 --> 00:39:04.820
Cornelia Awenius: I'm not sure.

387
00:39:05.480 --> 00:39:12.690
Susan Kimball: Right. But I still don't know whether or not I would agree that we should be able to customize…

388
00:39:13.120 --> 00:39:14.410
Susan Kimball: the behavior.

389
00:39:14.950 --> 00:39:23.329
Scott Peterson: I would agree on this. I think it may make more problems than it's solve. This seems like a holdover for some of our Sierra libraries relied on statuses.

390
00:39:23.400 --> 00:39:38.259
Scott Peterson: And that was okay if it was never checked out, but the same thing, if somebody checked out, overrode it, the status defaults back to available, and I have to remember to change it back to the status to check it back in. And it's much simpler just to resolve that behavior with the loan rules rather than by statuses.

391
00:39:39.800 --> 00:39:45.529
Susan Kimball: Doesn't this sound redundant, Scott, to what we were talking about, like, just a few weeks ago?

392
00:39:45.530 --> 00:39:46.630
Scott Peterson: Yeah, it does.

393
00:39:47.610 --> 00:39:48.590
Susan Kimball: Aaron?

394
00:39:50.060 --> 00:39:54.619
Erin Weller: I think this might go back… I guess I don't know how old this ticket is, but we…

395
00:39:55.160 --> 00:39:59.949
Erin Weller: at MSU, we were using restricted status.

396
00:40:00.350 --> 00:40:05.960
Erin Weller: For our non-circulating items, and it was causing problems, because when you check them in, the…

397
00:40:06.150 --> 00:40:13.650
Erin Weller: the status clears and becomes available, but the reason we did that had to do with EDS. Like, we had to do it that way

398
00:40:14.200 --> 00:40:25.639
Erin Weller: we couldn't use a loan rule, but it's since been fixed. So just recently, like, 2 weeks ago, we went through and we are no longer using restricted status.

399
00:40:25.930 --> 00:40:33.130
Erin Weller: Everything with a restricted status is now available, and we have a loan type that is non-circulating.

400
00:40:33.500 --> 00:40:39.710
Erin Weller: But the reason we did that was because of the EDS problem. So…

401
00:40:40.020 --> 00:40:43.290
Erin Weller: Yeah. Since that's been resolved, we've been able to change

402
00:40:43.580 --> 00:40:46.620
Erin Weller: Our workflow to match what it really should be.

403
00:40:47.250 --> 00:41:04.360
Susan Kimball: Oh, that's great. It was… you're right, Erin, it was a restriction on what could be displayed in EDS. And if you wanted the… that sort of loan type to display, it did not. So you had to… but, as you say, the status was showing.

404
00:41:04.760 --> 00:41:09.630
Susan Kimball: So, now you have the option of including the loan type. That's great.

405
00:41:11.050 --> 00:41:24.630
Susan Kimball: So… Are folks good with proposing that this get closed as… not… No longer a viable… Option.

406
00:41:25.260 --> 00:41:30.760
Thomas Trutt: I would say mark it as, do it, mark as close, because, like, again.

407
00:41:33.320 --> 00:41:51.590
Thomas Trutt: Why did I want to say Deborah? Oh my god, my brain is fried today. Laura and I was going to talk about pain points and inventory around, the three-part item status, but the other one I was talking about was item statuses in general, and what sort of customization we do need, and what people expect, so…

408
00:41:51.810 --> 00:41:53.870
Thomas Trutt: It's all gonna be a new work.

409
00:41:54.340 --> 00:41:54.920
Susan Kimball: Okay.

410
00:41:56.860 --> 00:41:58.050
Susan Kimball: Alright.

411
00:41:59.540 --> 00:42:03.090
Susan Kimball: And we will have a chance… other people will have a chance to look at.

412
00:42:03.140 --> 00:42:06.429
Thomas Trutt: Our closure, our proposed closures, which…

413
00:42:06.490 --> 00:42:13.090
Susan Kimball: I need to send those out soon. We have… we're gonna have a chunk, because I don't think I've sent out the Valeris ones yet.

414
00:42:17.440 --> 00:42:22.419
Susan Kimball: Alright, record scans in check-in app, even if check-in is not confirmed.

415
00:42:24.410 --> 00:42:25.910
Susan Kimball: be scanned in…

416
00:42:30.830 --> 00:42:31.860
Susan Kimball: Okay.

417
00:42:39.050 --> 00:42:39.680
Thomas Trutt: Why?

418
00:42:39.680 --> 00:42:44.209
Susan Kimball: Why? No, right. So you want to log that a…

419
00:42:44.390 --> 00:42:50.269
Susan Kimball: You want to log that a barcode was scanned, even if no transaction takes place.

420
00:42:52.430 --> 00:43:02.879
Susan Kimball: I… This seems… hmm… This seems really, not only just really hard to execute on, but

421
00:43:03.400 --> 00:43:05.950
Susan Kimball: again, why? I'm sort of thinking…

422
00:43:06.530 --> 00:43:17.149
Thomas Trutt: it would be a UI-only solution, more than likely. Like, you would have to… you could capture the item information and put it into the table on the UI, but once that UI is closed, it's gone.

423
00:43:17.280 --> 00:43:24.769
Thomas Trutt: But I… I don't… I'm not sure why. Like,

424
00:43:25.680 --> 00:43:27.540
Thomas Trutt: I'm not sure how this would be useful.

425
00:43:28.970 --> 00:43:43.489
Anja Kakau | VZG: That is exactly my question. So, why is there any use case in there? Why this might be useful? Because I think of dozens and dozens and dozens of entries in the circle, giving me no

426
00:43:46.370 --> 00:43:48.610
Anja Kakau | VZG: Creating a lot of data load.

427
00:43:50.430 --> 00:43:50.770
Susan Kimball: Yeah.

428
00:43:50.900 --> 00:43:54.570
Anja Kakau | VZG: So what's… what's the use case for this kind of…

429
00:43:54.570 --> 00:43:58.750
Cornelia Awenius: Off record. It probably doesn't happen often.

430
00:43:58.750 --> 00:43:59.819
Susan Kimball: Yeah. Katie?

431
00:43:59.820 --> 00:44:00.460
Cornelia Awenius: Yep.

432
00:44:03.030 --> 00:44:11.879
Katie Rahman: So I… it's… I think it's either maybe they… their staff clicked cancel a lot, or some kind of related claims returned.

433
00:44:12.630 --> 00:44:15.799
Katie Rahman: Eat type thing, but that way they can…

434
00:44:16.360 --> 00:44:23.770
Katie Rahman: If they get a claims return item, they can verify whether or not the item was just scanned, but cancel was actually

435
00:44:23.890 --> 00:44:29.250
Katie Rahman: didn't hit instead of confirm. That's the only thing I can think of. That's kind of far-fetched, but…

436
00:44:29.250 --> 00:44:34.800
Susan Kimball: No, I don't think it's far-fetched. I think that's definitely a possibility, it's just the question is, like.

437
00:44:35.200 --> 00:44:43.689
Susan Kimball: we just assume something like that might have happened, or whatever. Like, I don't know. I don't know how you'd be able to capture all of these.

438
00:44:44.520 --> 00:44:59.259
Thomas Trutt: Yeah, I was gonna say, along the lines of what Katie said, the only thing that popped in my head was catching, like, a circulation student that's, for some reason, hitting cancel instead of accept, because they're not paying attention. And you can be like, oh, okay, well, you keep hitting enter, but you're not actually looking at the screen. Right.

439
00:44:59.540 --> 00:45:09.570
Cornelia Awenius: Yeah, or, like, when multipodal is the first example, like, when the patron didn't bring all pieces and just sent them back.

440
00:45:10.680 --> 00:45:14.289
Cornelia Awenius: And just to capture how often that happens, or whatever.

441
00:45:14.550 --> 00:45:22.109
Cornelia Awenius: I mean, I could see it being useful in… in a way, but, no.

442
00:45:22.400 --> 00:45:30.419
Susan Kimball: I just don't know how you would keep track of it, because Tom's right, if it doesn't go through… I mean, I guess the barcode does have to get sent.

443
00:45:31.110 --> 00:45:34.449
Susan Kimball: from the UI, because otherwise you wouldn't get the modal back, right?

444
00:45:35.840 --> 00:45:36.680
Thomas Trutt: But…

445
00:45:37.390 --> 00:45:38.410
Susan Kimball: I don't know.

446
00:45:38.410 --> 00:45:38.910
Thomas Trutt: I think…

447
00:45:39.220 --> 00:45:56.269
Thomas Trutt: I think the flow for check-in by barcode is that there's a pre-flight that does a check to see if there's any blocks, or if there's any pop-ups, and then after that's cleared, then it does check-in by barcode, which is the actual action that checks it in. So the first one is actually just pulling item information.

448
00:45:57.040 --> 00:45:57.390
Susan Kimball: Right.

449
00:45:57.500 --> 00:45:58.540
Thomas Trutt: But, yeah.

450
00:45:58.740 --> 00:46:02.810
Thomas Trutt: I mean, it's possible to do this, if people want it, I just…

451
00:46:04.870 --> 00:46:05.590
Susan Kimball: It wouldn't…

452
00:46:05.590 --> 00:46:10.329
Cornelia Awenius: I start to see priority. No, I start to see the reason behind it. Yeah.

453
00:46:11.790 --> 00:46:15.290
Susan Kimball: Yeah, I could see the reason behind it, too, but I think that…

454
00:46:15.510 --> 00:46:20.280
Susan Kimball: there are training opportunities to make that possible. Katie?

455
00:46:21.580 --> 00:46:30.860
Katie Rahman: Okay, I think I might actually have a use case from our institution. One of our campuses, their check-ins were not being recorded.

456
00:46:32.580 --> 00:46:50.990
Katie Rahman: at one point, it's just, like, they were saying they were checking in, but it wasn't showing up in the circulation log. I think we ended up restarting the circulation module, and everything was a-okay, but I don't know, wonder if something like that was happening to this institution.

457
00:46:51.540 --> 00:46:52.960
Susan Kimball: And so they just…

458
00:46:53.130 --> 00:46:54.799
Katie Rahman: Wanted a way to track things.

459
00:46:54.800 --> 00:46:57.519
Thomas Trutt: Gotcha. It's a possibility.

460
00:46:58.690 --> 00:47:03.280
Thomas Trutt: I mean, the other one, though, too, is they… they might have wanted a… I could see another

461
00:47:03.600 --> 00:47:07.630
Thomas Trutt: Kind of half use case to this is circulation statistics.

462
00:47:07.880 --> 00:47:25.019
Thomas Trutt: Because you're still performing an action at the desk, you're still using up staff time, but there's no transaction currently stored, and if you were to store things of this nature, you could show, oh yeah, look, there's 50 other transactions that happened that were canceled because the patron changed their mind. But yeah.

463
00:47:26.200 --> 00:47:43.169
Scott Peterson: Well, I think it would be helpful if it was paired with an action, so that if it was scanned, you knew it'd actually record the check as opposed to just scanned it and nothing happened. Otherwise, you would have dozens or even hundreds of scans. We have to go through and verify each one to confirm that there was an action associated with it.

464
00:47:45.630 --> 00:47:51.160
Susan Kimball: Right, and presumably, it would scan… if you're adding it to the CERC log, it would…

465
00:47:51.300 --> 00:47:55.530
Susan Kimball: be added twice. Like, oh, this got scanned? Oh, this got checked in.

466
00:47:55.830 --> 00:48:00.619
Susan Kimball: Like, every single barcode scan would be a huge amount of data to capture.

467
00:48:01.190 --> 00:48:01.850
Thomas Trutt: Yeah.

468
00:48:02.740 --> 00:48:05.589
Susan Kimball: I mean, yeah, it would allow you to say.

469
00:48:06.070 --> 00:48:10.310
Susan Kimball: Yes, this item was touched, and we physically had it here, maybe.

470
00:48:10.590 --> 00:48:17.340
Susan Kimball: So I could see some use cases there, I'm just not sure how… to how…

471
00:48:18.010 --> 00:48:20.830
Susan Kimball: If it's worth it to actually develop.

472
00:48:20.990 --> 00:48:28.149
Susan Kimball: to operationalize. Because it says in the list of things that it would have an effect, it would add it to the CERC log.

473
00:48:29.490 --> 00:48:33.119
Susan Kimball: The loan details may be, like, maybe it's a…

474
00:48:33.670 --> 00:48:39.460
Susan Kimball: Action on that… on the loan table of… or the loan detail table.

475
00:48:39.580 --> 00:48:49.369
Susan Kimball: of transactions related to the loan, or… and then update last check-in date on the item record. It wouldn't do that, because it's not checking… it shouldn't do that. Yeah, Jacob.

476
00:48:50.420 --> 00:48:56.819
Jacob Dudley: Is it possible to just record the cancellation without recording the scan?

477
00:48:57.130 --> 00:48:58.610
Susan Kimball: Mmm…

478
00:49:00.010 --> 00:49:03.599
Jacob Dudley: You would have… you would just see that there was a cancellation, but…

479
00:49:06.870 --> 00:49:14.640
Susan Kimball: Maybe, because that cancellation… Would be an action, and it would be associated with that barcode.

480
00:49:15.140 --> 00:49:16.510
Thomas Trutt: That's not a bad…

481
00:49:17.490 --> 00:49:19.039
Susan Kimball: Way to think about it.

482
00:49:21.190 --> 00:49:26.039
Thomas Trutt: This conversation is really reminding me of that decluttering video I watched last night.

483
00:49:27.540 --> 00:49:39.779
Susan Kimball: It was funny, because the main point of the video was, is like, when you're decluttering your house, you're supposed to do a gut reaction, and whatever your gut reaction is, is what you do with it. She… because she was like, if you really think about it, you can justify keeping anything.

484
00:49:39.780 --> 00:49:43.779
Thomas Trutt: Totally. Oh, that is totally true. Yes.

485
00:49:44.540 --> 00:49:50.500
Susan Kimball: Alright, anybody want to go to bat for keeping this?

486
00:49:53.270 --> 00:50:12.590
Anja Kakau | VZG: My take on this is really, is it worth this? We would have to spend a lot of time in the sense of, for example, exactly this, please do not update the last check-in date, because then I would assume, in troubleshooting, that the modal was confirmed, the last check-in was successful, and all three pieces must have been there!

487
00:50:12.590 --> 00:50:13.070
Susan Kimball: Right.

488
00:50:13.490 --> 00:50:17.190
Anja Kakau | VZG: So it would have been an enormous amount of work, and…

489
00:50:17.470 --> 00:50:28.550
Anja Kakau | VZG: Is it worth it? And my gut reaction that the cluttering is perfectly fitting here is, no, I'd rather spend my time on other things.

490
00:50:28.890 --> 00:50:29.360
Susan Kimball: Right.

491
00:50:29.510 --> 00:50:31.379
Thomas Trutt: But that's, yeah, that's…

492
00:50:31.380 --> 00:50:32.820
Anja Kakau | VZG: my gut reaction.

493
00:50:33.850 --> 00:50:35.580
Susan Kimball: I'm with you also, Anya.

494
00:50:38.400 --> 00:50:39.910
Scott Peterson: I assume you could…

495
00:50:40.240 --> 00:50:43.040
Susan Kimball: Nuke it. Nuclear option for that.

496
00:50:43.520 --> 00:50:49.309
Susan Kimball: I mean, again, somebody can speak up and say, I want to keep it when we send out the list of proposed

497
00:50:49.680 --> 00:50:51.690
Susan Kimball: We're just recommending.

498
00:50:51.950 --> 00:51:03.540
Anja Kakau | VZG: then that person will get the task of putting it into refinement and supplying the appropriate use cases. Can we make that a prerequisite for voting, for keeping it?

499
00:51:03.860 --> 00:51:09.350
Susan Kimball: I… well, I… if you really want it, it seems like no one else is going to refine it, so…

500
00:51:09.670 --> 00:51:11.800
Susan Kimball: Yes, I think that makes sense.

501
00:51:13.650 --> 00:51:20.720
Susan Kimball: Alright, option to retain items last borrower even after anonymization. I know people that are.

502
00:51:20.720 --> 00:51:27.309
Thomas Trutt: No, no, no, no, kill it, kill it. Kill it, kill it, kill it! What's the point of a nomination?

503
00:51:27.310 --> 00:51:29.700
Susan Kimball: Well…

504
00:51:29.700 --> 00:51:31.659
Cornelia Awenius: Yes, I totally agree.

505
00:51:31.970 --> 00:51:33.540
Susan Kimball: Yeah, I think…

506
00:51:33.540 --> 00:51:39.349
Cornelia Awenius: Also, charging a patron months and years after check-in? No, that's crazy.

507
00:51:39.900 --> 00:51:51.300
Thomas Trutt: I understand this, and trust me, we've been burned by this. Like, you go to check out a book, you open it up, and it looks like somebody threw, paint in it because they used so many highlighters on the thing.

508
00:51:51.300 --> 00:51:52.100
Susan Kimball: Right.

509
00:51:52.800 --> 00:51:53.739
Thomas Trutt: Yeah, you can.

510
00:51:53.740 --> 00:51:56.999
Susan Kimball: They confirmed that that was the last person, right? Like, there's no…

511
00:51:57.000 --> 00:51:57.440
Thomas Trutt: Exactly.

512
00:51:57.440 --> 00:51:59.360
Susan Kimball: There's a way to even confirm.

513
00:51:59.780 --> 00:52:05.109
Susan Kimball: I am… I mean, I know there are use cases for this, it… but again, it does…

514
00:52:05.380 --> 00:52:09.129
Susan Kimball: It defeats the purpose of anonymization in many cases.

515
00:52:09.380 --> 00:52:11.319
Susan Kimball: And I do think…

516
00:52:12.380 --> 00:52:19.480
Susan Kimball: I think what this allows is when you have people who are very much at your institution who are pushing against

517
00:52:19.970 --> 00:52:23.600
Susan Kimball: short-term… anonymization.

518
00:52:23.940 --> 00:52:31.269
Susan Kimball: You can say, well, this feature would allow you to, in these cases where you're like, oh, it didn't have this piece returned, whatever.

519
00:52:31.270 --> 00:52:31.730
Thomas Trutt: Yes.

520
00:52:31.730 --> 00:52:37.490
Susan Kimball: But it really does put the onus on the check-in moment to…

521
00:52:37.780 --> 00:52:38.330
Thomas Trutt: Yes.

522
00:52:38.330 --> 00:52:40.200
Susan Kimball: Make sure it has all the pieces.

523
00:52:41.250 --> 00:52:41.749
Thomas Trutt: The other one.

524
00:52:41.750 --> 00:52:42.310
Susan Kimball: destroyed.

525
00:52:42.310 --> 00:52:43.789
Thomas Trutt: Sorry, go ahead, Robert.

526
00:52:43.790 --> 00:52:57.139
Robert Heaton: I just want to mention, from the perspective of working with libraries new to Folio, this comes up very often. I think Sierra and Voyager at least have this, and like, well, wait a minute, we rely on that. I don't know that any of the libraries have really

527
00:52:58.200 --> 00:53:04.620
Robert Heaton: been too put out by having to kind of compromise and determine how they're going to do it in folio, but I will say it.

528
00:53:04.990 --> 00:53:07.650
Robert Heaton: Definitely a carryover from other systems.

529
00:53:08.280 --> 00:53:12.570
Robert Heaton: Which may not be a justification for it, but I do hear about it a lot.

530
00:53:14.230 --> 00:53:14.830
Thomas Trutt: Yeah.

531
00:53:15.000 --> 00:53:15.630
Cornelia Awenius: There are…

532
00:53:15.630 --> 00:53:19.560
Thomas Trutt: There also might be legal consequences. Oh, sorry.

533
00:53:19.560 --> 00:53:30.749
Cornelia Awenius: Just adjust anonymization settings to a period when you're still comfortable charging someone, which is not months and years after you discover a damage.

534
00:53:31.970 --> 00:53:32.510
Susan Kimball: Right.

535
00:53:37.850 --> 00:53:46.400
Steve Strohl | MOBIUS: Let's make everyone happy, and let's record the name J.Doe as the last Person who checked it out.

536
00:53:46.940 --> 00:53:48.480
Susan Kimball: I love it. I love it.

537
00:53:48.750 --> 00:53:49.189
Thomas Trutt: They do this.

538
00:53:49.190 --> 00:53:51.749
Susan Kimball: They're gonna be really upset when they get that notice.

539
00:53:54.280 --> 00:54:01.450
Susan Kimball: Alright, yeah, I think the… I think… that…

540
00:54:03.080 --> 00:54:06.570
Susan Kimball: I think it would also be hard to…

541
00:54:07.980 --> 00:54:12.480
Susan Kimball: How would you exactly talk about anonymization on your

542
00:54:12.840 --> 00:54:19.809
Susan Kimball: You know, on your policy pages, when you're, like, fully anonymized, and then… But not really.

543
00:54:20.470 --> 00:54:26.970
Susan Kimball: Not unless you were the… but not if you were the last person, because that's not anonymized indefinitely.

544
00:54:26.970 --> 00:54:35.970
Robert Heaton: I mean, I don't know if you could prevent this, like, on the API side, but you could make it not searchable, so it's like, oh, let me check this patron's…

545
00:54:36.050 --> 00:54:49.210
Robert Heaton: barcode to check everything that they were the last borrower on, right? If you can just say, only if I pull up an item, then I can see who that borrower was. That is a semblance of that anonymization.

546
00:54:49.570 --> 00:55:01.059
Susan Kimball: True, except that if subpoenaed, that data is stored. If the data is stored, it is findable, right? So that would be the counter-argument to that. I totally agree with you, Robert. I think that that is…

547
00:55:01.110 --> 00:55:11.110
Susan Kimball: it is… it makes it harder. It's not like somebody could walk in the door and say, tell me everything this person borrowed, but it is not in the event

548
00:55:11.240 --> 00:55:20.829
Susan Kimball: I mean, the whole Patriot Act, in the United States, the whole point of anonymization was so libraries could not

549
00:55:21.050 --> 00:55:26.550
Susan Kimball: Did not have the data to supply in any way to agents that came.

550
00:55:26.550 --> 00:55:29.550
Thomas Trutt: Does anyone else find the name of that act very,

551
00:55:30.180 --> 00:55:32.449
Thomas Trutt: Not sarcastic, what's a good word?

552
00:55:33.040 --> 00:55:36.719
Susan Kimball: I know what you're saying, Tom, and yes. Yeah.

553
00:55:36.720 --> 00:55:37.580
Thomas Trutt: But yeah, you're right.

554
00:55:37.580 --> 00:55:39.969
Susan Kimball: Yes, and it used to be, like.

555
00:55:40.080 --> 00:55:43.919
Susan Kimball: It used to feel so long ago, and now it feels like it's…

556
00:55:43.920 --> 00:55:45.330
Thomas Trutt: right back at us.

557
00:55:45.580 --> 00:55:53.529
Thomas Trutt: Yeah. And this is also a reason why we're actually running manuscripts against MetaDB, is to get rid of this information.

558
00:55:54.140 --> 00:55:54.680
Susan Kimball: Yeah.

559
00:55:55.800 --> 00:55:57.899
Susan Kimball: If you don't have it, you can share it.

560
00:55:58.230 --> 00:55:58.790
Thomas Trutt: Exactly.

561
00:55:58.790 --> 00:56:04.539
Susan Kimball: And people don't have to anonymize, right? Like, there's… there are lots of options that people can use.

562
00:56:04.810 --> 00:56:10.460
Susan Kimball: So… Where are we at with this one?

563
00:56:12.280 --> 00:56:14.730
Thomas Trutt: I think the consensus is, is close it.

564
00:56:15.860 --> 00:56:16.970
Susan Kimball: Is every…

565
00:56:16.970 --> 00:56:18.840
Cornelia Awenius: Already marked it closed.

566
00:56:18.880 --> 00:56:25.369
Susan Kimball: Okay. Alright, again, others can speak up if they really feel like they want it.

567
00:56:25.790 --> 00:56:28.859
Susan Kimball: And it would have to be optional, I think.

568
00:56:28.860 --> 00:56:29.250
Thomas Trutt: you know.

569
00:56:29.250 --> 00:56:30.960
Susan Kimball: So…

570
00:56:31.350 --> 00:56:32.440
Cornelia Awenius: Definitely.

571
00:56:33.750 --> 00:56:42.059
Susan Kimball: Alright, it is 11.54, let's do this, make this the last… one, although…

572
00:56:42.820 --> 00:56:46.770
Susan Kimball: Don't we already… didn't this already get developed? I thought this was already in development.

573
00:56:46.770 --> 00:56:49.010
Thomas Trutt: This is printing.

574
00:56:49.010 --> 00:56:52.990
Susan Kimball: a single… Pull slip.

575
00:56:55.160 --> 00:57:04.170
Thomas Trutt: I think… I feel like this is probably… why did Darcy… Darcy… Darcy doesn't work at Cornell anymore, she left, which was sad.

576
00:57:04.170 --> 00:57:07.109
Susan Kimball: Long, long since, but she did a lot of work.

577
00:57:07.140 --> 00:57:13.249
Thomas Trutt: I think this was probably workarounds for, library technical services, where they wouldn't have to use the check-in app.

578
00:57:15.220 --> 00:57:26.749
Thomas Trutt: for that they could print slips directly from inventory, because the use case is weird. We… you're right, there is already an option in requests where you can print individual page slips.

579
00:57:27.100 --> 00:57:41.780
Thomas Trutt: But this is also mentioning, like, in the inventory screen, you can print a slip from there, or transit slips, and yeah, this feels like a workaround for library technical services, so they don't have to use a check-in app.

580
00:57:43.540 --> 00:57:49.810
Susan Kimball: Yeah, but it… If you have a slip for transit, it should be… a,

581
00:57:50.040 --> 00:57:53.240
Susan Kimball: It should actually be in transit.

582
00:57:53.990 --> 00:57:54.580
Thomas Trutt: Exactly.

583
00:57:54.580 --> 00:58:01.580
Susan Kimball: Right? Which, in order to do that, you have to have it. So, I guess the thing I thought had already been developed was that

584
00:58:01.720 --> 00:58:03.140
Susan Kimball: Pick slips.

585
00:58:03.380 --> 00:58:10.380
Susan Kimball: were… I definitely saw it, whether it was in… Bugfest, or…

586
00:58:10.380 --> 00:58:12.939
Cornelia Awenius: Yeah. Nathan Ramson's, yeah.

587
00:58:12.940 --> 00:58:15.020
Susan Kimball: Yeah. Is it available now?

588
00:58:15.020 --> 00:58:18.589
Erin Weller: I'm looking right now, I'm in Sunflower, and…

589
00:58:18.800 --> 00:58:27.400
Erin Weller: There is a line that says print selected pick slips, but it's grayed out, so it's, like, it's not quite ready, maybe?

590
00:58:27.400 --> 00:58:29.410
Susan Kimball: Do you have to check something off there, Aaron?

591
00:58:29.410 --> 00:58:30.769
Cornelia Awenius: You have to, like, check up…

592
00:58:31.050 --> 00:58:33.709
Susan Kimball: Select at least one, and then it becomes active?

593
00:58:33.710 --> 00:58:38.609
Erin Weller: I did do that, and it still… it didn't make a change, so…

594
00:58:39.140 --> 00:58:39.960
Cornelia Awenius: Okay.

595
00:58:39.960 --> 00:58:48.760
Erin Weller: It's a bit… Hang on, maybe this… okay, never mind. So what there is now, there is a column that says single print.

596
00:58:48.880 --> 00:58:55.769
Erin Weller: And there is a button in that column that says print, but that is also grayed out, so I can't do anything with it. So it looks like they're working on it.

597
00:58:56.580 --> 00:58:58.670
Thomas Trutt: I think you have to turn it on.

598
00:58:58.670 --> 00:59:00.080
Susan Kimball: I wonder if it's a permission.

599
00:59:00.570 --> 00:59:06.939
Cornelia Awenius: I think, yeah, might be a permission. I think this was ready for Remsens, I did a UAT on this, I'm pretty sure.

600
00:59:06.940 --> 00:59:07.960
Olga: work.

601
00:59:07.960 --> 00:59:11.310
Erin Weller: to investigate, turning that on.

602
00:59:11.620 --> 00:59:19.869
Robert Heaton: I think this was where I was confused about the pickup service point versus the item location service point, and…

603
00:59:20.540 --> 00:59:25.039
Robert Heaton: If you're… you might have a filtered list, but it will only print ones.

604
00:59:25.790 --> 00:59:27.349
Robert Heaton: That have one of those?

605
00:59:28.370 --> 00:59:31.810
Robert Heaton: features, I… I may be confused about it, though.

606
00:59:32.250 --> 00:59:41.470
Susan Kimball: Oh, I think you might be talking about just the… are you talking about just the regular, when you print pix slips, which one it's use… what it's printing for, Robert?

607
00:59:42.050 --> 00:59:51.399
Robert Heaton: I mean, maybe, but I thought… I thought the same principle applied, because you could… you could create a filter, but you couldn't do things based on the filter, you had to do it based on…

608
00:59:51.940 --> 00:59:54.289
Robert Heaton: Your actual service point, but…

609
00:59:54.640 --> 00:59:55.660
Susan Kimball: Oh, gotcha.

610
00:59:55.830 --> 00:59:56.240
Olga: we use.

611
00:59:56.240 --> 01:00:05.030
Susan Kimball: Yeah, I think it's designed to print just a single pixlip, however you got the request up on your screen, it's designed to be able to print just that.

612
01:00:05.330 --> 01:00:07.520
Susan Kimball: Pixlip. Sorry, Olga, go ahead.

613
01:00:08.490 --> 01:00:23.539
Olga: We started using it, in Ramson's. It does work, but it has a bug. And, sometimes it doesn't work. We did have opened a ticket for that.

614
01:00:24.200 --> 01:00:32.690
Olga: We opened the ticket for that, and I don't remember… I don't think it's fixed yet, but in general, it works.

615
01:00:33.190 --> 01:00:37.849
Susan Kimball: Right. I feel like the biggest need for this has been this… the pay…

616
01:00:37.890 --> 01:00:53.240
Susan Kimball: pick slip that you can't get it to reprint. You have to print the whole… or you can design… you could, like, run your pick slip printing and just choose that one page, if you could find it. But since they're not in call number order, you can't.

617
01:00:53.950 --> 01:01:06.769
Thomas Trutt: also to get around the reprinting of slips, because if you didn't fill a page request and you print the slips from a service point, it would reprint all the old ones, and I think there's also a way of getting around that workflow, too.

618
01:01:06.770 --> 01:01:07.350
Susan Kimball: Right.

619
01:01:09.210 --> 01:01:13.959
Cornelia Awenius: And you can always reprint hold and transit slips by checking the item in, so…

620
01:01:13.960 --> 01:01:14.470
Susan Kimball: Right.

621
01:01:14.470 --> 01:01:17.290
Cornelia Awenius: There's no more need for this ticket, I think.

622
01:01:17.290 --> 01:01:20.529
Susan Kimball: Yes, let's close this one. I think we closed all but one.

623
01:01:20.750 --> 01:01:22.100
Susan Kimball: Or almost.

624
01:01:22.510 --> 01:01:25.010
Susan Kimball: There are two I have to look at at the front end.

625
01:01:25.010 --> 01:01:31.450
Cornelia Awenius: Yes, two to test, one… To be refined, and all others… It's close!

626
01:01:31.450 --> 01:01:36.560
Susan Kimball: Great job! I want you grouped back. Next two weeks, same team, come back. We're gonna…

627
01:01:37.420 --> 01:01:40.059
Susan Kimball: Closing tickets! It's amazing.

628
01:01:40.750 --> 01:01:51.669
Susan Kimball: Oh, Katie, did you see Aaron's message about which, which require… or which permission slash capability it is to… that needs to be changed?

629
01:01:51.670 --> 01:01:55.460
Katie Rahman: Yeah, we turned it on in Ramson, so…

630
01:01:55.470 --> 01:02:03.280
Susan Kimball: Well, if you know the… but if you know the permission, we can translate that with the… the ICANN has permissions.

631
01:02:03.280 --> 01:02:03.830
Katie Rahman: beef.

632
01:02:03.880 --> 01:02:14.939
Susan Kimball: function, there's a way to translate it. If you put the permission in there, if you find it, I can… or if you send it to me on Slack, I can translate it and send it out.

633
01:02:14.940 --> 01:02:18.829
Thomas Trutt: I think the setting is under Circulation Requests.

634
01:02:18.990 --> 01:02:23.140
Thomas Trutt: And then view print details. I think that's it.

635
01:02:25.820 --> 01:02:33.110
Thomas Trutt: Or that's the setting to turn it on. I'm not sure about the… the rule, though.

636
01:02:34.030 --> 01:02:36.889
Susan Kimball: Oh, you think there's a turn-on and a capability? Like a…

637
01:02:37.200 --> 01:02:40.350
Susan Kimball: a setting… what did you say the setting was, Tom?

638
01:02:41.130 --> 01:02:58.539
Thomas Trutt: It's under circulation… hold on, I just opened another window. Under circulation, under requests, there's a few different ones. There's title level requests, which you can turn on and off, print hold requests, and then view print details, which I think is a bad name if that is it.

639
01:02:58.540 --> 01:03:05.929
Thomas Trutt: But the only option under there is Enable View Print Details, parentheses, pick slips.

640
01:03:06.210 --> 01:03:11.940
Thomas Trutt: So my guess is that is the… Functionality to turn it on.

641
01:03:11.940 --> 01:03:14.379
Erin Weller: So I have that selected.

642
01:03:14.900 --> 01:03:16.330
Katie Rahman: Hmm. Okay.

643
01:03:16.330 --> 01:03:17.470
Thomas Trutt: So it has to be…

644
01:03:18.940 --> 01:03:19.550
Katie Rahman: Amazing.

645
01:03:19.550 --> 01:03:21.709
Susan Kimball: playing around with it. Okay.

646
01:03:22.260 --> 01:03:29.840
Katie Rahman: I'll, I'll, email all… messaged you on Slack when I… oh, sorry, it was a while ago.

647
01:03:30.300 --> 01:03:35.000
Susan Kimball: No, it's fine, and like I said, if you find the permission, we can translate it to the capability set.

648
01:03:36.210 --> 01:03:36.880
Susan Kimball: So…

649
01:03:36.880 --> 01:03:37.510
Katie Rahman: Okay.

650
01:03:37.850 --> 01:03:40.170
Susan Kimball: Alright, thanks, everyone!

651
01:03:41.010 --> 01:03:52.860
Thomas Trutt: There it is. It looks like it's under Application App Platform Complete, UI Circulation Settings, Request Prints… no, never mind. I was wrong. Stop listening.

652
01:03:52.860 --> 01:03:54.849
Erin Weller: Thanks for listening to Tom. Thanks so much.

653
01:03:55.270 --> 01:03:56.990
Erin Weller: That hurts.

654
01:03:56.990 --> 01:04:03.799
Susan Kimball: Yeah, Katie, if you find it and can share it, that would be fantastic, and we'll figure it out.

655
01:04:04.050 --> 01:04:05.050
Susan Kimball: Alright.

656
01:04:05.270 --> 01:04:05.610
Thomas Trutt: Take care.

657
01:04:05.610 --> 01:04:07.069
Susan Kimball: Take care, everyone. Thank you.

658
01:04:07.070 --> 01:04:07.970
Anja Kakau | VZG: We'll see you Monday.

659
01:04:07.970 --> 01:04:09.280
Scott Peterson: Have a good day. Bye.

660
01:04:09.590 --> 01:04:10.580
Cornelia Awenius: Bye.

