00:04:08 David Bottorff (UChicago): cancelling or waiving :) 00:05:11 Scott Peterson: Cancelling would be better for claims returned items. 00:18:43 Scott Peterson: I wouldn't see any objections to that. 00:22:00 Robert Heaton: Maybe build a “graduate the patron” option into FOLIO? 🤔🙃 00:34:13 Heather: I think it looks good 00:37:07 Scott Peterson: I agree, an Excel view will help. 00:37:18 Heather: yes, I agree 00:37:24 Steve Strohl | MOBIUS: Reacted to "I agree, an Excel vi..." with 👍🏻 00:39:17 Heather: thank you for your work on this!