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Jen Bolmarcich: Hello!

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Nicole Trujillo: Hello! Good morning!

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Nicole Trujillo: Can you hear me okay?

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Jen Bolmarcich: I can hear you fine.

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Nicole Trujillo: Great. Don't normally work at home on a Tuesday, but it's spring break week this week, and they're like.

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Nicole Trujillo: You can come in, but this is gonna be under construction, and this.

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Jen Bolmarcich: Just go again.

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Nicole Trujillo: construction, your parking lot's not going to be available. I'm like, okay, maybe.

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Nicole Trujillo: Maybe that's not the best idea.

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Jen Bolmarcich: The spring rig for us, too, but we do not have any major construction happening, so…

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Nicole Trujillo: That's good. I mean, our… it is badly needed construction. I know you guys have a lot…

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Jen Bolmarcich: is.

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Nicole Trujillo: Yeah.

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Jen Bolmarcich: It's never done ahead of time.

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Nicole Trujillo: No, we just got a new, we redid our entire engineering library, so we're hopeful that that one doesn't fall apart anytime soon.

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Nicole Trujillo: I think that's the one that had the flood. We've had, like, flooding, fires…

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Nicole Trujillo: we had, like, a chair spontaneously catch on fire since I've been here. It's…

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Jen Bolmarcich: Wow.

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Nicole Trujillo: I'm just happy… I'm happy I'm not building management, because it seems like a lot.

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Nicole Trujillo: A lot to deal with.

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Maccabee Levine: When are we gonna have WolfCon in Colorado? I would love that.

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Nicole Trujillo: But in… yes, me too, right? It'd be so easy, to get to. Yeah, and Denver is so central to the United States. It's a big airport, lots of planes fly.

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Nicole Trujillo: We'll see, we'll see. We… I know Boulder itself has been building a bunch of, like, conference centers and hotels, and then we got Sundance recently, so that should…

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Nicole Trujillo: Increase some of that hotel building as well, to give us better capacity for large events.

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Nicole Trujillo: We're also in the midst of getting a new library's dean, so we'll… we'll see. That could be… play a major role in getting Folio to come here.

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Maccabee Levine: You can make it happen, Nicole. I believe in you.

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Nicole Trujillo: Maybe. Claire… Claire, my colleague, is pretty involved, too, so maybe us together, we can…

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Nicole Trujillo: put some notes in some people's ears and be like, hey, it'd be really cool if we could do it right here. We love it when conferences are right here.

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Nicole Trujillo: All right, just waiting for a few other… I only had one person tell me they couldn't come today, Sarah.

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Nicole Trujillo: So… We'll see.

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Bernd Oberknapp: Yeah, I hope everybody in Europe, thought about the time difference.

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Nicole Trujillo: Oh, yeah, that might be it.

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Nicole Trujillo: I didn't even think to warn people.

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Bernd Oberknapp: Yeah, I just joined the meeting at… exactly at 3 o'clock local time, and there was nobody but me, and I was really confused, because I thought, now I… I did get it wrong, but after double-checking, the time was correct.

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Nicole Trujillo: So, yes, that might very… that actually might very well be the case, is that we'll have a few people today who just…

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Nicole Trujillo: Our… it's that weird time of year where our times are not synced.

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Nicole Trujillo: What happens?

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Nicole Trujillo: Okay, yeah, so that is not until the last Sunday of March.

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Nicole Trujillo: All right, and I… Damien… he did say he was going to come, and he's United States, so he has no excuses.

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Nicole Trujillo: So, we'll see. He might have gotten called into something else, but we did plan today,

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Nicole Trujillo: Just to kind of workshop WolfCon 2026. Oh, there he is.

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Nicole Trujillo: And so I wanted to…

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Nicole Trujillo: to do that, I put a bunch of, like, resources up, I started thinking about it, like,

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Nicole Trujillo: And kind of, I think the main decision is, do we want to do this, or we might…

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Nicole Trujillo: No worries, Damien. Or we might, like…

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Nicole Trujillo: Decide, hey, actually, what we have on our community's dashboard and the work we're currently doing is the highest priority work, and we don't think we're going to get enough

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Nicole Trujillo: we don't really have enough guidance of what we want out of this workshop to submit. So that's a decision, too. We don't have to do a workshop. But I just…

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Nicole Trujillo: it'd be good to discuss to see what needs are still out there, or what needs are areas we're still, like, we don't know, we don't… we've heard other people talk about this, but we really don't know what the need is. And those would be prime areas to, like.

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Nicole Trujillo: Build a conversation or a presentation around to get some feedback and some input as to

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Nicole Trujillo: Areas we might not be working on currently that we should be.

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Nicole Trujillo: So, first, updates… I do have a link data and discovery meeting scheduled on April 10th.

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Nicole Trujillo: That is with the link data 6, so that's on a Friday, and that's 10 a.m. Eastern Standard Time.

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Nicole Trujillo: So… that's exciting. They're… they seem excited. So Damien, I did ask, because I know you can only make the first part, to maybe go into some of the viewfind…

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Nicole Trujillo: Actually, it's…

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Demian Katz: Unfortunately, I just looked at my calendar, and I'm at a conference on the 10th, so I won't be able to attend on that date, and I don't know how I missed that. I'm sorry.

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Nicole Trujillo: No, that's fine. Do you want me to try and get a different date? Because… You're kind of important.

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Demian Katz: Let's see,

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Demian Katz: I am certainly happy to try to join anytime that I'm able to join. My calendar is just a bit of a nightmare.

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Demian Katz: But yeah, I think…

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Demian Katz: The 17th or the 24th are both available if Fridays are best, though the 10 to 11 hour tends to be problematic because of the WolfCon planning meetings, as well as reshare meetings.

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Demian Katz: So much OLF stuff.

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Nicole Trujillo: So much!

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Nicole Trujillo: Yeah, I mean, we could still have it the 10th. I just…

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Nicole Trujillo: It'd be nice to have, like, someone who's on…

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Nicole Trujillo: kind of the discovery side, who sees some kind of the roadmap things and planning things of what

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Nicole Trujillo: That has that technical background as well, right, to kind of talk about.

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Nicole Trujillo: things you've done, or things that the viewfind community has done in this area, and the viewfind community has done a lot of, like, interesting things in this area, so…

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Nicole Trujillo: Do you know anyone.

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Demian Katz: Be helpful to have, like, a one-on-one meeting

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Demian Katz: Ahead of the April 10th meeting, I'd certainly be happy to chat and fill you in.

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Demian Katz: I mean, honestly, very little has happened in the last decade. Most of what's in Viewfind is stuff that was done

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Demian Katz: absolutely ages ago, and it's still there and still works, but hasn't gotten a whole lot of attention, so I don't feel like I have a lot of exciting news to share. I just have interest in seeing this given more attention, but no time to give it that attention myself, which is why we are where we are.

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Demian Katz: And I don't know… I think Maccabee might have some interest in some of this too, even if just at the same abstract level that I do.

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Maccabee Levine: I… I definitely am, exactly as Damien said, interested in this

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Maccabee Levine: at the same abstract level. You know, it's… it's… there's this… there's this perpetual tug of war with linked data about the theory and the practice, and like, you know, production use cases versus what might be, and all that.

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Maccabee Levine: And I would love to build some more functionality into BeFind as soon as we figure out practically what that should be, and have the bibliographic systems

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Maccabee Levine: you know, just to support it. At Lehigh, we did some partnerships with ShareVDE. We're having some early research into BlueCore. I mean, there's so many interesting things that we could be doing.

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Maccabee Levine: With linked data, but we haven't settled on something and picked it and said, this is what we're going to do, and therefore, this is what we should look at on the discovery side.

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Maccabee Levine: In any, in any production context.

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Nicole Trujillo: Yeah, and I…

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Nicole Trujillo: I think one of the things I am looking forward to is just, like, a technical discussion on how we even define linked data and discovery, because it, like, from my perspective.

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Nicole Trujillo: As someone who, like, works with the systems, but I don't do any of the coding, I…

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Nicole Trujillo: like, I think of… we have the Hathae Trust integration with ViewFind, which is a little button on certain records that says Hathi Trust and takes you to the full text that is in Hathi Trust.

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Nicole Trujillo: on, some book records. And, like, to me, that is linked data, right? Like, you're identifying, and I… there's an identifier in that record. You're using that identifier with an external source

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Nicole Trujillo: To determine what's going to show to the user.

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Nicole Trujillo: So that's one form of linked data, though. There's, like, many forms. And so, I think, for me, one of the hardest things about the linked data discussion is even defining what it is, and pointing to specific features, and talking about the technical aspect of how they actually work.

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Nicole Trujillo: I'm kind of hoping that this meeting

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Nicole Trujillo: Centers a little bit more on, because a lot of the times.

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Nicole Trujillo: some of it's just so big in scope. Like, a lot of the presentations I've seen are about the author pages, where you might… you'll have an author in the Mark Urkhardt or the bibliographic record, doesn't have to be Mark. You'll have an identifier next to that author. That identifier will connect to a store such as Wikidata, or another,

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Nicole Trujillo: Data source of author identifiers, and use that to pull in information from external sources about that author, for example.

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Nicole Trujillo: And then in EBSCO's authors pages, they're also doing something else where they're using, a kind of a knowledge graph that they've built behind the scenes and that they're trying to work on to pull in related resources. Again, by, using identifiers

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Nicole Trujillo: But in a different way in that aspect, because it's the… there's a knowledge graph that's been crafted on the back end. It's not a pure, like.

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Nicole Trujillo: identifier to identify a relationship. So, I think…

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Nicole Trujillo: Yeah, like, is one of those things I just described, linked data and the other not, or is everyone on the same page as me? And like, yeah, actually, those are all examples of a linked data discovery integration.

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Demian Katz: Well, I think it really depends on whether you're talking about linked data conceptually or linked data as a specific kind of technology stack. So, I think there are some who are going to say, it's not linked data unless you're using RDF and you're storing things in a graph, and you're querying the graph to get your information.

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Demian Katz: You know, that's sort of the strict technical way, and then there's also, as you say, just the idea of, like, linked data principles can be applied very broadly of using common identifiers to connect information together. And I think from a pragmatic perspective, the broader approach is more useful.

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Demian Katz: And…

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Demian Katz: But, you know, the linked data technical stack is a way of solving certain kinds of problems that are harder to solve in other ways. But from

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Demian Katz: my perspective in Viewfind, I don't care what the underlying technology is, I want to decide on the patterns of how we want to expose information so that we can build connectors that can use whatever is available to populate those parts of the interface.

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Demian Katz: that might be linked data. It might be an API that sits in front of a linked data system, but makes

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Demian Katz: the technical implementation more opaque or whatever. Certainly, the stuff that we currently have, like our Wikipedia integration, the Hobby Trust previews, things like that, none of those are really designed in a linked data-y way, but they are achieving, as you say, linked data type goals.

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Demian Katz: And in some cases, we might be able to replace those old implementations with something that's a little more linked data pure that would do a better job.

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Demian Katz: If we just, you know, had the APIs and the time.

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Nicole Trujillo: Yeah, see, and this is why I want you at the meeting, because you could say exactly that last part of, like, this is what we have, it's old, I don't like it, this is what I want to move this type of thing towards, because that is the stuff I don't know, like, I would love to know more.

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Nicole Trujillo: with pictures.

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Maccabee Levine: Yeah, Damien should definitely be at that meeting, but I'll just say again, I agree with that philosophy. It's, you know, ViewFind, for a decade, has been able to, like.

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Maccabee Levine: pull author information from Wikipedia. And it kind of works like crap, because it gets the wrong person, you know, who happens to have the same name. But it's been there for, you know, for years, right?

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Maccabee Levine: So it's about figuring out… sorry, no one wants to watch me on the treadmill, that's why I had my camera off. But, you know, it's… it's…

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Maccabee Levine: It's a matter of what you actually want to do with it. What are the UI concepts? Because so many of these linked data discussions at WolfCon are about the metadata. And who cares about the metadata? Sorry, catalogers, I love you all, but the point of it is to serve a need, right? So what is the need? And everybody talks about author pages. Yeah, that's great. Okay, good, that's one.

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Maccabee Levine: you know, but… but let's… let's talk about the UI concepts and the UI patterns of… of what

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Maccabee Levine: what the features we actually want are, and then figure out whether the best mechanism is, you know, pure Bibframe-style link data, or stick a URI into a MARC record somewhere, or do things with AI that are dumber than that, but sometimes get you the right answer. You know, lots of ways to achieve it.

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Nicole Trujillo: Yeah.

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Nicole Trujillo: And, I mean, the treadmill is also encouraging. I'm like, yes, walking, I should do that sometime in my life.

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Maccabee Levine: Yeah, but you'll all get a headache if I keep my camera on, so, you know.

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Nicole Trujillo: Understood, understood. Okay, so what I'll do, Damien, is I might reach out to the convener and kind of

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Nicole Trujillo: you guys directly, just to… to say, hey, let's… let's try another date, and then I think they have another… they also do a Tuesday meeting.

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Nicole Trujillo: It's later in the evening, so that's why I was, like, shooting for Friday, so…

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Nicole Trujillo: More… more people could…

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Nicole Trujillo: join that, but yeah, we can figure out something, and that… because I do want to start off the discussion, kind of, with, what Maccabee was just saying about, like.

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Nicole Trujillo: Here's what we're doing, technically speaking, that could be replaced with

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Nicole Trujillo: With this techno… you know, like, to talk about it from a technology stack standpoint, and from,

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Nicole Trujillo: user, like, what do they want to see standpoint? Because when I also, when I think about linked data, I also think about, like, the three realms, right? There's the metadata creation, the indexing, and then the…

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Nicole Trujillo: putting it into the discovery service, and I know, like, all of those have, like, sub…

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Nicole Trujillo: sections as well. But, like.

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Nicole Trujillo: McAbee with metadata creation is where I've seen a lot of the conversation happening, right? Like, and that's really important, and lots of great stuff can be done there, but I think our group

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Nicole Trujillo: Really wants to go to that third one of, like, okay, you know, that stuff can fit very well into our current structure without any extra coding, really.

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Nicole Trujillo: But what about the things that don't?

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Nicole Trujillo: So, what are those things? Can we, you know.

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Nicole Trujillo: how are the author pages performing?

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Nicole Trujillo: what are, like, those Wikipedia pages, we're actually getting, sadly, rid of our Wikipedia integration and viewfind, just because it was…

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Nicole Trujillo: is to become someone reliable, and there's a lot of, like, professors who are like, that's not me! I was searching for… you know, it's a bad look. So, we're… we're hoping that something better comes along for that, you know, so that could be a great discussion, too, of how could we replace the Wikipedia with

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Nicole Trujillo: A link… better linked data infrastructure.

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Nicole Trujillo: Okay, great. Thank you for your thoughts on that, and I will…

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Nicole Trujillo: I will adjust that date so we can…

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Demian Katz: Yeah, I'm sorry, I'm sorry about that.

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Nicole Trujillo: No worries, no worries.

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Nicole Trujillo: You are on a lot of meetings.

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Nicole Trujillo: Her other… let's see… I did reach out to Kalela about the UX Prod2422 and 2758, so, we left off on, like, just a clarification of… she's like, well, what do you really want? And we talked about that place a hold…

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Nicole Trujillo: shown, or in the request, you know, the buttons being there are not there, and having that flag in the system that lets the discovery system either show it or not show it based on a lot of very complicated, sometimes, circulation rules.

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Nicole Trujillo: So, that's where that conversation left off.

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Nicole Trujillo: And then Marie reached out.

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Nicole Trujillo: to EBSCO, so Tammy is no longer with EBSCO, but they are going to… they do want to do a meeting with us at some point. We're still deciding the date to talk about some of the upcoming features that are being developed.

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Nicole Trujillo: So those are my updates. Any other updates?

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Nicole Trujillo: All right, should we move on to… The workshop.

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Nicole Trujillo: So I will put it in the chat, just kind of the… Google Doc.

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Nicole Trujillo: And I… I put a lot of, like, discovery priorities, because in here, not… not that they should be included in any formal proposal, but because when I was trying to think about this, I'm like, well, me, thinking about my position and my role.

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Nicole Trujillo: like, what are my priorities to try and move these systems through? And do… and then the hard part, of course, that I'm trying not to think of is, like, and how do they relate to Folio APIs, right? Like, because…

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Nicole Trujillo: I'm wondering, if many of what I want improved or done, for the discovery systems are actually not fully related, right? They are things that could perfectly well be done, they just haven't been done yet.

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Nicole Trujillo: so, yeah.

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Nicole Trujillo: Has anyone had any time to kind of look through any of the old documentation to see?

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Nicole Trujillo: Like, the 2023 survey.

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Nicole Trujillo: Where we kind of had that highlight about…

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Nicole Trujillo: The five… what is it, 5 things that we wanted fixed.

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Nicole Trujillo: And the number one thing was that, the holdings… display.

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Nicole Trujillo: Especially thinking about that RTAC poll.

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Nicole Trujillo: And… That has definitely developed in the system since we've done this survey.

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Nicole Trujillo: I mean, for me, it's still not working in EDS, because of reasons, but…

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Bernd Oberknapp: Yeah, I haven't looked through the whole documents, but I seem to remember that most of the pain points actually affected EDS.

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Bernd Oberknapp: But not the other interfaces.

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Bernd Oberknapp: So that makes it a bit difficult, because if it's just about the improvements on the EDS side,

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Bernd Oberknapp: I'm not sure we are the ones who should talk about that.

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Bernd Oberknapp: That's probably… better done by EBSCO.

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Bernd Oberknapp: And the ones we had for, viewfind, I think, are still the main priorities we have in

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Bernd Oberknapp: We are still working on, so…

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Bernd Oberknapp: Regarding viewpoint… ViewFind, of course, has improved significantly how it interacts with folio since that time, but the main points we had, the main pain points, are still there, I think.

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Bernd Oberknapp: PuFind has workarounds for that, but… or in some cases.

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Bernd Oberknapp: But, yeah, the idea was actually to improve the API, and that hasn't really happened.

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Bernd Oberknapp: At least not in the main areas.

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Nicole Trujillo: Yeah, I was looking, at the community's dashboard right before this meeting begun, and exactly what you're saying is here, a lot of the viewfind, specifically, things we were concerned about are in this community dashboard, like the…

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Nicole Trujillo: batch renewal, right? Improving the API for that, still number one.

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Nicole Trujillo: The holdable and renewable flags.

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Nicole Trujillo: 2 and 3, and then that ability to sort, not on the fly.

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Nicole Trujillo: also there.

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Nicole Trujillo: And that one looks like it's gotten the most traction, actually, of our four priorities. And then we've just been struggling to get those other three out of draft, even.

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Nicole Trujillo: you know… And those are pretty big ones.

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Bernd Oberknapp: Yeah, and the other ones, these, holdings, items, theory, multi-volume sorting, that's,

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Bernd Oberknapp: I'm not sure how much that is actually related to folio.

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Bernd Oberknapp: Or if that's something that has to do with indexing?

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Bernd Oberknapp: For example, we have solved some of these problems by creating a… or adding custom fields for the index, and using them for…

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Bernd Oberknapp: Doing that stuff, so, this is, at least for us, nothing to do with folio.

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Bernd Oberknapp: If you get that information from folio, okay, that's different.

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Bernd Oberknapp: But if you get that from your index.

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Bernd Oberknapp: Then, folio doesn't really play a role here.

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Nicole Trujillo: I think that for… that's, the art tactical sword, right?

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Demian Katz: Yeah, I think we're talking about item-level information, which is not indexed Typically, at least.

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Nicole Trujillo: Yeah, and it's… I'm also… I haven't been following, but I know, MetadataSig was working on a folio feature to manually sort items, right, within…

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Nicole Trujillo: portfolio, and once that's developed, I'm thinking the idea is that

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Nicole Trujillo: Our tech poll respects that order.

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Nicole Trujillo: and so it'd have to do a couple things. It'd have to recognize that there has been a manual order reset, and this order is somehow flagged as the discovery reset, to stop it from overlaying with the discovery order, which is taking place, because the folio order does not…

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Nicole Trujillo: follow human logic, right? It follows the folio logic, but when you're looking at it, like, if I… I just looked at my economist, and, like, nothing is in order. Like, you got 1971, followed by 1985,

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Nicole Trujillo: Like, it just… there's no… rhyme or reason there. So it's… it's still…

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Nicole Trujillo: not happening for us in that RTAC poll. And so, we have been really happy to see

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Nicole Trujillo: progress going on there. Even though on the viewfind side, of course, we've We're doing the workaround of…

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Nicole Trujillo: Being able to order items and that.

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Nicole Trujillo: System.

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Demian Katz: I guess the bottom line, though, is this does really,

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Demian Katz: Highlight how difficult it is to figure out, at a glance, where a problem actually lives.

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Demian Katz: just looking at the CU Boulder discovery priorities, your viewfind things. Like, again, there are several things there that probably…

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Demian Katz: Don't really have anything to do with folio, though we could find ways to solve them.

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Demian Katz: But if we wanted to have a conversation specifically about folio issues, it would take a bit of digging to figure out which of these actually are folio issues.

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Nicole Trujillo: Right.

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Nicole Trujillo: Right, which is why a lot of my concentration in the viewfind community has been on looking at the folio driver, right, and what.

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Demian Katz: development.

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Nicole Trujillo: are going on there, like the recently added.

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Nicole Trujillo: which you have, and they told us we can't have… like, I, you know, there's so many questions about where does this lie, and how do we get it, and…

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Nicole Trujillo: that's why we could have a workshop that's just about, like… it's not actually about full… it's just, what are your biggest pain points in discovery right now? Where is the community with…

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Nicole Trujillo: those struggles.

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Nicole Trujillo: Which is an interesting conversation in its own right, like, because different communities have different priorities, and I always personally like learning why, like, in, you know, Spokane, they care about this particular one, because they're a public library, and they're dealing with different patrons, and…

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Nicole Trujillo: We also, like, we have a lot of really complicated bound widths that break the system, so, like… but we understand that not everybody has really complicated bound widths. Like, in the cereals things as well, like, we have a lot of really complex cereals, not everybody has really complex cereals, so…

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Nicole Trujillo: That might be one way to approach it, but I don't know…

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Nicole Trujillo: both UFind and EBSCO and Blacklight have their own conferences to really talk about these things.

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Demian Katz: Well, and I think there's also, you know, the whole sorting thing is an interesting example of how you can solve a problem in different ways with different trade-offs, because

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Demian Katz: you know.

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Demian Katz: some might prefer to see a human-readable sort implemented natively in folio, rather than having to manually number all of their items in order to put them in the right order, but certainly manual numbering gives you the greatest degree of control.

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Demian Katz: But then it comes down to, as you say, then you also have to keep track of, you know, which things are manually numbered so that that sort should come into play. Do we need to just number everything? Are we then, you know, manually rearranging every item record in our, you know, all

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Demian Katz: 8 million, or whatever.

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Demian Katz: You know, it becomes a logistical management problem, as well as a technical one.

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Nicole Trujillo: Yeah, and that's… that's another area we could, like, instead of having it be a broader workshop, just take one of our community priorities and workshop that, like, if we want to talk about…

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Nicole Trujillo: this sort. I think that would take more, like, we'd want to get a product owner with us, and, like, some very specific questions, and some… maybe a panel people to present on their perspectives of this particular issue, and have, like, the goal of adding extra stuff to that JIRA, and really…

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Nicole Trujillo: Advocating for its movement in the community.

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Demian Katz: Well, that absolutely continues to be our greatest challenge, is that we have no power to actually make any implementation happen, or, you know, we're getting closer to being more influential, I think, but we still don't really…

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Demian Katz: have say in much of anything. We can just ask.

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Demian Katz: And yeah, it would be a more interesting conversation if we had people in the room who were closer to that part of the puzzle and could say more about it.

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Maccabee Levine: just a thought, but Koha is technically part of WolfCon now, also. I wonder if there's a perspective from that area, like, if some of these problems

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Maccabee Levine: Are solved differently or better there, and it could be a session, you know, on sort of how,

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Maccabee Levine: how a different open source ILS versus Folio deals with some of these challenges. I don't know what the answer to that would be, whether it would be constructive, but it can help with the

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Maccabee Levine: Embarrassment factor? Like, come on, Falio, let's get going.

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Demian Katz: I think that would be interesting, but I also don't know how much COHA participation we're realistically getting in WolfCon, because I think they still have their own conference, which is well-established, that people go to, so I at least haven't seen a lot of Coha proposals coming through for WolfCon.

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Demian Katz: But if we could get those people in the room, I like the idea. I just don't know if they'll be there.

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Maccabee Levine: Right, no, that's true. I, I…

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Maccabee Levine: That's absolutely true. I'm just wondering about the question. I mean, I know people can use Koha with ViewFind, for example. There might be someone out there coming to WolfCon because of ViewFind, and not because of Koha, you know, but you know what I mean.

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Demian Katz: Yep.

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Nicole Trujillo: Yeah, and now that my mind is still on the cereals part, I'm like, yeah, if we could get some from Koha to talk about serials and COHA, and how that functions, and which solutions they picked, and why.

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Nicole Trujillo: That'd be really cool.

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Nicole Trujillo: But yeah, does anyone else have thoughts about, like.

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Nicole Trujillo: That strategy of, like, centering on one of the communities.

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Nicole Trujillo: The community dashboard priorities, like, using WolfCon as a way to try to advance.

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Nicole Trujillo: one of these JARAs within the community, or are we still more interested in kind of more of an open-ended discussion?

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Nicole Trujillo: Towards identifying, like, If pain points need to be… if there's new stuff that…

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Nicole Trujillo: Needs to be taken into consideration.

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Bernd Oberknapp: Yeah, I, I think… Just trying to advance the, top priorities.

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Bernd Oberknapp: That would be too specific.

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Bernd Oberknapp: wove, wolf, Colin.

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Bernd Oberknapp: session.

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Bernd Oberknapp: In my opinion.

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Bernd Oberknapp: I would find that difficult to sell to people to come to that.

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Bernd Oberknapp: Session.

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Nicole Trujillo: Though you would think more of, like, The broader, hey, these… These are where we're at.

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Nicole Trujillo: even if they're the… because I'm looking at Chalmers as well, like, and those are the same, like, they're the same as our community priorities, they're the same top priorities identified in the 2023 survey. Like, it's not that no work has been done, it's just that

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Nicole Trujillo: There's… there's still a lot of work to be done.

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Bernd Oberknapp: And part of that is, again, very EDA-specific.

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Nicole Trujillo: But it isn't, because… we have the same problems with ViewFind for renewals, and…

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Bernd Oberknapp: Yeah, okay, for requests and renewals, but the other stuff, like the problems with the EBSCOhost or folio account.

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Bernd Oberknapp: That's… That seems… Well, maybe it's not really EDI-specific.

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Bernd Oberknapp: But the question is if that problem is even exposed, so all users wouldn't know anything about a folio account.

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Bernd Oberknapp: they would only know about their university account, which they use to sign into via ShibuLab, into Viewfind, and this is automatically mapped to their

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Bernd Oberknapp: patron account in Fodio, and they never see anything about that.

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Nicole Trujillo: Correct. I think it… yeah, with accounts, too, it's…

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Nicole Trujillo: Is… we're not… like, there's a lot of things we don't want our users to know, like,

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Nicole Trujillo: there's a preferred pickup location, right? Service point and folio, and in Viewfind, you can set your preferred pickup location, and…

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Nicole Trujillo: I actually don't know how those two…

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Bernd Oberknapp: Yeah, but only the one in Viewfind is relevant to the user. Right. If there is no one, then they will use the preferred one, I think, from Folio, but they can overwrite that.

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Bernd Oberknapp: So this is not really… this might be more tricky for staff that are looking at, at,

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Bernd Oberknapp: the, settings in folio, and they don't know anything about the setting in Viewpoint.

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Bernd Oberknapp: So that's not really for the user problem, but maybe for staff.

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Nicole Trujillo: Yeah.

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Nicole Trujillo: Yeah, it goes back to that, like, where is the problem exactly?

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Bernd Oberknapp: Yeah, if that even is a problem, I was wondering why UFind isn't writing that information back to folio.

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Bernd Oberknapp: to change the… Preferred… value, simply.

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Nicole Trujillo: Yeah, I would imagine it's, like, a security… I don't know how much…

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Nicole Trujillo: The discovery systems really want you changing

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Nicole Trujillo: like, the person information in the folio system.

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Bernd Oberknapp: Well, from… that's a different issue now, but from my perspective, it would be really good not to have different sets of information in viewfinder and in folio.

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Bernd Oberknapp: So.

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Bernd Oberknapp: I agree. I was always wondering about why the user can have a name and an email address in viewfinder that is separate from the name and the email address and volume.

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Bernd Oberknapp: It's… makes things tricky, but, well, maybe there's something I'm overlooking.

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Demian Katz: Well, I think a lot is just from the historical fact that when this was all designed, most of the ILSs were read-only, so…

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Demian Katz: it just wasn't a possibility, so it wasn't implemented. But now that it is a possibility, at least some things have been implemented. Some ILS drivers let you change your password and things like that, but I don't think all the things that could possibly be done have caught up with what is actually implemented in ViewFind.

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Nicole Trujillo: Yeah. Yeah, so it gets to the… the whole account…

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Nicole Trujillo: thing, because, again, Chalmers saying this is just about EBSCO and EDS. I'm like, actually, we would love to be able to have patrons reset passwords. That's… especially, we have guest patrons who use a different password system than our Shipilith patrons, so…

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Nicole Trujillo: That's… that's funny.

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Nicole Trujillo: challenge to navigate, and they can't reset anything, but then I also, like, I'm not my circulation team, and they might say, no, we don't actually want that, so…

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Nicole Trujillo: the account stuff… that is interesting that we can do a lot of these things now, Damien, and we're just…

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Nicole Trujillo: Maybe waiting to see what people want to do.

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Demian Katz: Right, and I think if we wanted to do these, they'd all have to be configurable settings in the INI file so that you could turn them on or off, you know, to accommodate different needs, but I certainly would not be opposed to adding those options

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Demian Katz: It's just, you know, as with everything, somebody would have to actually implement it.

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Nicole Trujillo: True. Yeah.

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Bernd Oberknapp: Okay.

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Nicole Trujillo: Yeah, and identifying priorities.

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Bernd Oberknapp: I'm not volunteering now, but I'm sure when we…

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Bernd Oberknapp: finally get to the point where we, really commit to going to folio. I hope that will be in the next weeks. I will certainly look into that, because this is, I find this really important for our users, that they have a clear interface.

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Bernd Oberknapp: In the… in viewpoint, where they can see

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Bernd Oberknapp: Their data, and not two sets of data, so that's… really…

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Bernd Oberknapp: Would be really important to me.

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Demian Katz: The other, consideration is that because the ILS data is sort of viewed as secondary in Viewfind, you know, there's…

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Demian Katz: there needs to be something in the viewfind database that can allow a user to log in, even if the ILS is temporarily offline or something, and that's part of the reason for the split profile, but that's not to say that there couldn't be logic to try to resynchronize things at.

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Bernd Oberknapp: Yeah.

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Demian Katz: points in time.

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Bernd Oberknapp: you probably would simply cache the information on the viewfind side, and make, the, the ILS domain source.

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Demian Katz: Exactly.

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Nicole Trujillo: This is almost making me think, maybe instead of a workshop, we should do another survey where we're like, here are our current priorities. Are they still a priority for you? Like, give us some more information. What are your new priorities? Maybe account, you know?

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Nicole Trujillo: And then use that to kind of advocate for…

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Nicole Trujillo: either move in what we currently have Ford.

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Nicole Trujillo: because we're like, look, we got a response from, like, 50 customers that they really want this to happen. Please, can we put some more resources here? Or is it…

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Nicole Trujillo: more about defining, like, oh, you know, we said we wanted this, but this is exactly what people want to happen. They're like, I don't want to see a, you know, renewal button if the thing can't be renewed. Like, the system should know that. I don't know why it's there. Whereas that's a person saying, like.

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Nicole Trujillo: I have the fix, I know what I want the fix to be, I know what I want my patrons to see.

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Nicole Trujillo: because I don't know how to get that out of a workshop, but I am hope… if any of you think of ways of, like, getting that out of a workshop, right? Like.

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Nicole Trujillo: And when I say workshop, I don't think… I don't know who would do a full, like, day discussing this. This would be more of a presentation, and I put, kind of, what they… WolfCon is accepting. You could do a 15 minutes…

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Nicole Trujillo: Or you could do a 40 minutes.

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Nicole Trujillo: presentation.

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Nicole Trujillo: So, like, let's say we wanted to do a follow-up survey, you could do a 15-minute presentation, be like, these are our top priorities, this is what we actually mean with pictures, we're gonna send out a survey, let us know.

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Nicole Trujillo: What yours are, so that we can move these forward, because they're the same from 2023.

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Nicole Trujillo: Would be one approach to get feedback from as many people as possible. Olga?

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Olga: Sorry, as an outsider,

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Olga: I would probably, if I were at 12Con, I'm not going, but a session with the name Pain Points in Discovery would definitely attract my attention.

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Olga: So, I don't know if… That's something.

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Nicole Trujillo: Oh, that's good.

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Olga: Well, you basically are talking about it, and

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Olga: I think it's… like, misery loves company, so…

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Olga: When you cease that you are not alone, and others talking about

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Olga: These things, you want to come and share your pain.

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Olga: That's just… My two cents.

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Nicole Trujillo: Excellent, and Olga, like.

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Nicole Trujillo: if you… let's say, afterwards, you watch it on YouTube, and you see the pain points, and you don't see, like, a pain point that you have there, or you want to, like, talk about one of the pain points mentioned, what would that communication look like? Is a survey the best way? Is there another form?

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Nicole Trujillo: For you to get your voice included in the conversation.

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Olga: Survey sounds good to… If, like…

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Olga: coming to the meetings is a bit tricky, because for me, it's 7 AM, and it's hard.

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Olga: I'm not sure what other ways could be, even.

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Olga: conferences, of course, that's another way. I usually go to the EBSCO one.

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Olga: Because we only have ATS and Locate.

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Nicole Trujillo: Gotcha.

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Nicole Trujillo: Yeah, and Locate's coming up with all sorts of things about, like, holdings and…

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Olga: Mmm. Similarly.

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Nicole Trujillo: these problems that…

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Nicole Trujillo: It's really exciting.

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Olga: And that brings the interesting,

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Olga: Like, because now we have folio, Locate, and EDS, just one small example, we have a due date in folio as day, month, year, in EDS as year, month, day, and in locate as month, day, year. So, 3 different

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Olga: Ways for the same due date.

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Olga: Seriously, can you give me just… one format?

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Olga: Yeah.

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Nicole Trujillo: Yeah… Yeah, our EDS started showing the ISO format.

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Olga: And I don't mind, ISO, because in Canada, half… it feels like, I don't know, I don't have stats, but it feels like half country is using Daymond here, the other half is using

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Olga: month, day, day, year. And you never know which one is that, unless it's after the 12th of any month. You don't know.

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Olga: Because you're just supposed to guess.

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Olga: So… To me, put it year, month, day, and then no one is guessing, everyone knows what it is.

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Nicole Trujillo: Well, they, I mean, they include the entire string, like…

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Bernd Oberknapp: Yeah, that's difficult.

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Nicole Trujillo: a second.

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Olga: Yeah, that's even… yeah, that's…

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Bernd Oberknapp: And the milliseconds and the time zone, preferably. So, but the year part, or the year, month, day part of the ISO format, I think that's really what should be used, because it's unambiguous.

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Bernd Oberknapp: So…

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Nicole Trujillo: Yeah, and I see what you mean by, the EBSCO conference, right? Because…

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Nicole Trujillo: kind of to my earlier point, the vendor conferences are where sometimes you feel when you're talking about those pain points. You can get with the other people who are like, I know, why is it like this? Because they use the same product that you're using.

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Nicole Trujillo: Okay, so we are coming up kind of on time… well, I mean, we still got some time, but I just wanted to…

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Nicole Trujillo: think again about… about WolfCon, and kind of where we want this conversation to go, and how to form it.

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Nicole Trujillo: We could, yeah, we could do a 15-minute pain points and discovery to just cover, again, those…

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Nicole Trujillo: 2023 pain points, the corresponding JARA tickets that we're trying to push through, And mention, like.

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Nicole Trujillo: There's a whole other world of pain we don't know about, like, and…

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Nicole Trujillo: Either survey or some mechanism to

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Nicole Trujillo: To make sure we're recognizing that and communicating it back to… the different groups.

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Nicole Trujillo: What are your thoughts?

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Nicole Trujillo: Or we could just skip it, like, I'm not saying we have to do WolfCon, I'm just trying to think of ways

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Nicole Trujillo: to get.

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Nicole Trujillo: Information from the community about their priorities.

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Demian Katz: I think the 15-minute talk seems like a reasonable approach,

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Demian Katz: because I… I don't feel like we have a super clear direction that gives us a longer time slot, but… but this sort of…

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Demian Katz: Just reiterating and… Requesting feedback, giving a status report that, that fits well.

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Demian Katz: And I know the,

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Demian Katz: The organizing committee is looking for more talks, so would appreciate this submission to get something else on the… on the schedule.

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Demian Katz: The other question is, who will be physically there to…

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Demian Katz: Run the talk, because we can't get anywhere if there's nobody there to… Do the on-site piece.

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Demian Katz: I'm certainly happy to help, remotely, as long as it doesn't conflict with all the viewfind stuff I'm already obligated to do.

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Nicole Trujillo: Yeah, I mean, I'm certainly happy to speak, but…

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Nicole Trujillo: I will not physically be there.

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Maccabee Levine: I don't think we should worry about the who-will-be-there problem. I think if WolfCon is desperate for talks, and there's a whole lot of accepted talks from remote, then we'll collectively figure out someone to push the start button on these Zooms.

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Maccabee Levine: I think if we as a technology community can't figure that out, then we've got bigger problems.

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Nicole Trujillo: Okay, I'm gonna… I'm just kind of writing in the draft what the outline of… 15 minutes. Here are the top… here are 5 top 2023 pain points.

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Nicole Trujillo: Here are the JIRAs.

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Nicole Trujillo: Associated with those.

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Nicole Trujillo: Port fixes…

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Demian Katz: And I mean, maybe we should try to also have some positive things to say, like, have we actually made progress in some of these areas? What is that progress? Or is it really grim?

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Nicole Trujillo: You know, there's been a lot of workarounds.

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Nicole Trujillo: to fix… I'm thinking about, like, loan type, and kind of the use of loan type to do things that previously couldn't be done, and there's been a lot of work in loan type. And then, also, the library location has been shouldering a lot of work for us. Yeah.

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Nicole Trujillo: Because it's what we use to, like, take away that place ahold link for a certain item, so…

385
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Nicole Trujillo: Yeah, we could talk about workarounds and fixes.

386
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Nicole Trujillo: with examples. And I was… I'm glad you mentioned that, too, because I was like, I want pictures of, like, working examples, and, like.

387
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Nicole Trujillo: UIs, we're like, yes, this is kind of the direction we want to go, because that always gives some nice context, too.

388
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Nicole Trujillo: the very technical JARAs that are out there.

389
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Nicole Trujillo: But, like, wouldn't it be nice if instead of relying on the location.

390
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Nicole Trujillo: Behind the scenes, there's a flag that lets… if that user's logged in, they know exactly… they can see exactly what they can request and what they can't.

391
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Nicole Trujillo: There's no error message, because there can't, like… That'd be amazing.

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Bernd Oberknapp: So, do you mean, is… will the deadline for submitting the sessions be extended? Do you already know?

393
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Bernd Oberknapp: Or in the…

394
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Demian Katz: not…

395
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Bernd Oberknapp: The 25th.

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Demian Katz: It is currently the 25th. I mean, historically, I think extensions have happened, but I don't think we want to, encourage people to procrastinate, so…

397
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Nicole Trujillo: Yeah, I'm under draft, I'm just coming up with, like, an outline, are you?

398
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Demian Katz: Right.

399
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Nicole Trujillo: Are they still your pain points?

400
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Demian Katz: And what… what's new?

401
00:52:41.760 --> 00:52:47.819
Nicole Trujillo: What's your… And then… yeah, then it could be a nice, quick, like…

402
00:52:47.950 --> 00:52:51.279
Nicole Trujillo: Here's where… here's the state of where we're at.

403
00:52:52.430 --> 00:53:02.699
Nicole Trujillo: what is, you know, what's new. And then, as Olga was pointing out, if many of these people will not watch this until after, you know, they're posted on YouTube.

404
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Nicole Trujillo: I might only see the survey if we do a survey, not committing anyone yet.

405
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Nicole Trujillo: But that would be an easy way to get that feedback, because, you know, like, at a presentation.

406
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Nicole Trujillo: Unless you're really doing a hands-on workshop and you've got a lot of people there, it can be very hard to, like, for people to speak out into a group or two.

407
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Nicole Trujillo: Put something in the chat, even. Their true opinion of what they're working with and what they're seeing.

408
00:53:35.840 --> 00:53:37.740
Nicole Trujillo: Whereas a survey is more like…

409
00:53:38.010 --> 00:53:42.650
Nicole Trujillo: Sending it off into ether. You're like, I can be very honest here.

410
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Nicole Trujillo: Okay, I'll continue to kind of work on this draft slash outline, and then post it to the group to kind of…

411
00:53:53.920 --> 00:53:58.060
Nicole Trujillo: Get some more feedback, especially for those who

412
00:53:58.900 --> 00:54:07.139
Nicole Trujillo: Maybe are on the different time and didn't realize what time this meeting was, or couldn't make it for other reasons, because of the time shift.

413
00:54:09.230 --> 00:54:12.060
Nicole Trujillo: Any other announcements, updates, or questions?

414
00:54:19.480 --> 00:54:25.660
Demian Katz: I'll just once again say, if you want me to help with, this presentation, proposal.

415
00:54:25.770 --> 00:54:33.490
Demian Katz: please ping me directly in Slack so that I don't miss it, because I do want to be helpful, but I'm a little overwhelmed, as always.

416
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Nicole Trujillo: Understood, Damien. Understood. And hopefully, like, the decision to go with a 15-minute stuff we already know presentation makes this…

417
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Nicole Trujillo: Super simple and easy to do, and once again, I'm not committing it yet, so if people don't think it's a good idea, we don't have to do it, and that would free up some of your time.

418
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Nicole Trujillo: All right, well, have a lovely Tuesday, and I'll see you all next meeting. I think I'm canceling the meeting after this, but then…

419
00:55:04.710 --> 00:55:08.280
Nicole Trujillo: Two weeks from then, so you'll have some time before our next meeting.

420
00:55:08.450 --> 00:55:09.019
Nicole Trujillo: Bye all.

421
00:55:09.020 --> 00:55:09.810
Bernd Oberknapp: Don't know me.

422
00:55:10.240 --> 00:55:11.500
Bernd Oberknapp: the 31st.

423
00:55:11.980 --> 00:55:15.690
Nicole Trujillo: Right, because I think it's the last week of the month where…

424
00:55:16.130 --> 00:55:22.690
Bernd Oberknapp: I wasn't sure if it's the last week of March or the first week of April, so…

425
00:55:22.690 --> 00:55:29.250
Nicole Trujillo: It is technically… I'm fine with waiting, unless something urgent comes up.

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Bernd Oberknapp: Okay.

427
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Nicole Trujillo: Bye all.

428
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Bernd Oberknapp: Bye.

