00:19:03 Thomas Trutt: Triggers can always be ignored / not used. 00:19:14 Susan Kimball: Reacted to "Triggers can always ..." with 👍🏻 00:19:49 David Bottorff (UChicago): Reacted to "Triggers can always ..." with 👍🏻 00:23:36 Thomas Trutt: In time I think we should look at these tokens and how they are added to notices / slips. 00:28:01 Mark Canney, Lehigh University: Would it be possible to limit the notice to those expiring patrons with loans or bills? 00:30:48 Thomas Trutt: Ohh so automated and canned notices that you could maybe trigger from the user record. 00:31:08 Mark Canney, Lehigh University: We currently run reports for expiring and graduating users with loans and we go outside of FOLIO to send them notices. Would be nice to do this within FOLIO.. 00:31:51 Thomas Trutt: A batch email app would be cool, or a way to trigger batch emails via bulk edit or lists…?? 00:31:54 Shirley Moentnish: MSU runs a report for expiring patrons once a week. 00:32:21 Shirley Moentnish: MSU is once a month not once a week. Sorry! 00:32:29 Thomas Trutt: Reacted to "MSU is once a month ..." with ❤️ 00:32:55 Amelia Sutton: Reacted to "A batch email app wo..." with ➕ 00:33:26 Magnus Andersson (LiU): We would definitely use this, have the exact same conditions as you, send the reminder with a script now 00:34:28 Thomas Trutt: I feel a lot of the open tickets on notices are around requests and items out on loan. 00:35:37 David Bottorff (UChicago): Open fee fines only or patron blocks in general? 00:37:36 Lisa Perchermeier: only open fee/fines 00:38:28 Cornelia Awenius (UB Mainz): I would love to have this combined with a patron block. You have old fees/fines, pay now or get blocked! 00:38:37 Thomas Trutt: I can see the fee-fine notifications wave, paid, etc be moved to the user group settings as well.. IMO it makes more sense. 00:39:34 Thomas Trutt: Replying to "I would love to have..." Along the lines of the reminder fees, but perhaps it you have fines older than X your account is blocked…? 00:41:10 Cornelia Awenius (UB Mainz): Replying to "I would love to have..." Though the block could be separate from the notice, that would work as well. 00:45:42 Amelia Sutton: I was wrong, patron group is not included on the fee/fine account, so that might need to be added 00:45:52 Thomas Trutt: Reacted to "I was wrong, patron ..." with 👍🏻 00:46:11 Thomas Trutt: We would need it on there anyways, for anonymization later; reporting needs. 00:46:29 Amelia Sutton: Reacted to "We would need it on ..." with 💯 00:46:59 Amelia Sutton: I do think that expiration notifications would make sense to configure with patron groups. I'm less certain about the open fees 00:47:57 Thomas Trutt: I think it would fit there.. Mainly because it’s not really about individual fee/fines but the user’s full account. 00:48:31 Thomas Trutt: I mean I want to do a fee fine app space, if the user account isn’t the right area we could roll it into that. 00:48:37 Amelia Sutton: Replying to "I think it would fit..." That makes some sense, and we don't want to create too many different areas to configure notices 00:48:53 Thomas Trutt: Reacted to "That makes some sens..." with 💯 00:49:04 David Bottorff (UChicago): Ultimately, perhaps a notices app or notices space for all of them in one place 00:49:27 Thomas Trutt: Replying to "I think it would fit..." Thinking out further I wonder if the odd ball notices could be pulled in as well.. Im not sure.. 00:49:35 Thomas Trutt: Reacted to "Ultimately, perhaps ..." with 👍🏻 00:50:09 Thomas Trutt: I wouldn’t be apposed to a Notices settings area.. In general it wouldn’t matter. 00:50:46 Amelia Sutton: Replying to "Ultimately, perhaps ..." I was thinking about this when we first started talking about adding a new kind of notice trigger/conditions. I think it would be a lot of work to untangle our existing circ notices from the rest of circulation, but in the long run it would probably be a better system if we did. 00:51:34 Thomas Trutt: Reacted to "I was thinking about..." with 💯 00:52:07 Thomas Trutt: Replying to "Ultimately, perhaps ..." Id agree.. im liking this a little more then using user groups. 00:52:45 Thomas Trutt: Those are three notice setting that could be moved to a new settings area. 00:52:54 David Bottorff (UChicago): Reacted to "Those are two notice..." with 👍🏻 00:59:36 Tobi Hines: Thank you!